MATHEW MULINGE
Germantown,MD
Summary
Dynamic IT professional with certifications in Azure Database, AWS Solutions Architect and Comptia Security+, combining technical expertise with strong customer service skills. Proficient in managing cloud-based and on-premises systems, with a solid foundation in database administration, performance tuning, and data migration. Adept at collaborating with teams to deliver efficient, reliable IT solutions and support.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Junior Database Administrator
Neway IT Solutions
College Park, MD
01.2023 - Current
- Demonstrate operational excellence and provide support for modern delivery needs
- Manage and maintain related technologies to SQL Server, including the OS, server, storage, and network
- Troubleshoot SQL Server and database issues using backup recovery tools such as RMAN
- Create and maintain databases, users, backups, and monitoring scripts using SQL scripting, PowerShell, and DOS scripting
- Evaluate and recommend upgrades or changes to the database environment.
Cable Tester/Help Desk
Independent Contractor
Washington, DC
10.2020 - 11.2022
- Troubleshoot computer connectivity issues, diagnosing and resolving problems related to internet connectivity to minimize downtime and improve user productivity
- Ensured proper installation of cable wires to maintain stable internet and phone services
- Set up and configured cable modems for internet and phone services, ensuring reliable and secure connections for users.
Ticketing Officer
Sercos North America
Silver Spring, MD
02.2019 - 03.2020
- Knowledge of Traffic Adjudication procedures as they relate to the disposition of parking violations.
- Report broken meters, missing signage and any situations which may be dangerous for follow-up by the appropriate City department.
- Patroled assigned area on foot or by operating a motor vehicle to conduct surveillance of the District's streets and roadways for citations of various non-moving traffic violations.
Bartender/Server
Professional Bartenders & Servers
Gaithersburg, MD
10.2016 - 12.2019
- Private party service catering to a mixed clientele for parties of 50-200 people
- Actively socialize and interact with members and customers
- Handled difficult customer service situations while maintaining standards following liquor laws
Total Wine and More
Administrative Assistant
Bethesda, MD
03.2018 - 06.2018
- Create and analyze sales, inventory, and ordering reports to identify potential issues
- Evaluate store-level sales and generate weekly replenishment orders and/or merchandise allocations
- Communicate with our Third-Party Warehouse facility on order flow and inventory management
- Supports other Merchandising functions as needed
- Supports department in various projects as assigned
- Prints weekly reports
Sales Manager
LA Fitness
Gaithersburg, MD
06.2013 - 09.2015
- Executed and created strategic sales plans to expand customer base and extend global reach.
- Training and developing members of the sales team
- Communicate with existing members about their accounts, process requests, up selling, memberships
- Meet with sales team weekly to provide updates on sales and promotions
Education
Associates Degree, General Studies -
Montgomery College
05.2012
Comptia A -
Per Scholas
Skills
- Operating Systems
- Windows 10
- MAC OS
- Linux
- SQL Server
- Oracle 11,12g,19c
- Primary Database Objects
- Customer Service
- Database Administration
- Troubleshooting
- Microsoft Office Skills
- Word
- Excel
- PowerPoint
- Outlook
- Service Now
References
Reference upon request
Projects
Database Installation and Configuration: Installed and configured Oracle Database 19c on Linux and Windows environment Backup and Recovery: Implemented and tested backup and recovery strategies using RMAN to ensure data integrity and availability Performance Tuning: Analyzed and optimized database performance by monitoring key metrics and adjusting parameters, and SQL query optimization. Database Monitoring and Maintenance: Monitored database health and performance using Oracle Enterprise Manager and other monitoring tools addressing issues to maintain
Certification
- Azure Microsoft Database Administor
- AWS Solutions Architect
- Comptia Security+
Timeline
Junior Database Administrator
Neway IT Solutions
01.2023 - Current
Cable Tester/Help Desk
Independent Contractor
10.2020 - 11.2022
Ticketing Officer
Sercos North America
02.2019 - 03.2020
Total Wine and More
Administrative Assistant
03.2018 - 06.2018
Bartender/Server
Professional Bartenders & Servers
10.2016 - 12.2019
Sales Manager
LA Fitness
06.2013 - 09.2015
Associates Degree, General Studies -
Montgomery College
Comptia A -
Per Scholas
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