Mathew Nunez Maldonado
Carolina,PR
Summary
Dynamic and results-driven professional with extensive experience at Walmart, excelling in customer service and teamwork. Proven ability to enhance client satisfaction through effective problem-solving and time management. Recognized for maintaining high accuracy in order fulfillment while fostering positive relationships with customers. Reliable and goal-oriented, committed to delivering exceptional service.
Overview
11
11
years of professional experience
Work History
Online Personal Shopper
Walmart
06.2021 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
Sales Associate
Walmart
10.2020 - Current
General Warehouse Associate
Walmart Distribution
06.2015 - 10.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Stocker
Walmart
03.2014 - 06.2015
- Sorted and stocked items based on designated store sections.
- Answered customer questions and provided detailed product information.
- Completed end-of-day tasks ensuring readiness for next business day.
- Stocked designated items on shelves, end caps and displays.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Aided in training new team members on best practices for stocking procedures and inventory management systems.
- Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
- Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
Education
High School Diploma - General Studies
Berwind High School
Sanjuan Pr05.2008
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Stocking and receiving
- Excellent people skills
- Multi-tasking strength
- Listening skills
- Problem-solving
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Outgoing personality
- Client service
Additional Information
- Power Equipment , Pr Epj standup up forks and clamp.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Online Personal Shopper
Walmart
06.2021 - Current
Sales Associate
Walmart
10.2020 - Current
General Warehouse Associate
Walmart Distribution
06.2015 - 10.2020
Stocker
Walmart
03.2014 - 06.2015
High School Diploma - General Studies
Berwind High School
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