Mathew Seis
Oshkosh,WI
Summary
Proven track record of enhancing customer satisfaction and streamlining operations, notably at Bergstrom Ford. Skilled in vehicle maintenance and problem-solving, adept at managing time efficiently. Demonstrates exceptional attention to detail and client relationship management.
Overview
11
11
years of professional experience
Work History
Amazon Delivery Driver
Grizzley Logistics
10.2021 - 06.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
Service Advisor /Quick Lane Shop Foreman
Bergstrom Ford
10.2019 - 10.2021
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
Automotive Technician
Mills Fleet Farm
09.2015 - 05.2019
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and trucks.
- Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
Class A Truck Driver, OTR
V & S Midwest Carriers Corp.
02.2015 - 07.2015
- Reduced fuel consumption with strategic route planning and efficient driving techniques.
- Maximized productivity during each trip while adhering to mandatory rest periods for compliance purposes.
- Ensured timely deliveries by coordinating closely with dispatchers and adjusting routes as needed.
- Navigated challenging weather conditions safely by adjusting driving techniques and making informed decisions based on conditions.
- Performed thorough pre-trip and post-trip inspections, identifying potential issues before they became problems.
- Communicated effectively with shipping dock personnel during pickup/drop-off procedures ensuring smooth operations.
General Contractor
Hoffman Homes LLC
01.2013 - 10.2014
- Maintained up-to-date knowledge of building codes and regulations, ensuring all projects were in compliance.
- Maintained job site safety by adhering to OSHA guidelines and keeping work areas clean and organized.
- Minimized errors in construction by diligently studying architectural plans and specifications prior to starting the framing process.
- Optimized structural stability with precise leveling and squaring of all framed components during assembly.
- Reduced waste on job sites by efficiently planning material usage for optimal utilization of resources.
- Exhibited adaptability in responding to changing weather conditions or unforeseen obstacles on job sites, making necessary adjustments to maintain project progress.
Education
Certificate of Technical Studies - Machine Tool Practices
Northcentral Technical College
Antigo, WI06-2008
High School Diploma -
Antigo High School
Antigo, WI01-2008
Skills
- Attention to Detail
- Time Management
- Safe Driving
- Client Relationship Management
- Vehicle Maintenance
- Wheel Alignments
- Changing tires
- Problem-Solving
Timeline
Amazon Delivery Driver
Grizzley Logistics
10.2021 - 06.2024
Service Advisor /Quick Lane Shop Foreman
Bergstrom Ford
10.2019 - 10.2021
Automotive Technician
Mills Fleet Farm
09.2015 - 05.2019
Class A Truck Driver, OTR
V & S Midwest Carriers Corp.
02.2015 - 07.2015
General Contractor
Hoffman Homes LLC
01.2013 - 10.2014
Certificate of Technical Studies - Machine Tool Practices
Northcentral Technical College
High School Diploma -
Antigo High School
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