MATHEW SPINDLER
Commercial/Residential Facilities Management
Coeur D'Alene,ID
Summary
Impactful Regional Sales Operations Manager with proven track record in sales leadership and operations. Strong project management, strategic communications and cross-collaboration influencing skills. Independently oversees objectives and key results to achieve budgets and growth plans. Passionate about creating enriching work environment, developing people and creating opportunities for top performers.
World-class, luxury hospitality management professional with over 20 years of international experience in the food & beverage industry. Extensive background in customer-oriented service operations, contract negotiations, business development, cost control, process improvements, revenue report generation, sales, marketing, employee training and retention, and general operations.
Overview
22
22
years of professional experience
Work History
Regional Sales Manager
Universal Site Services
Milpitas, CA
10.2018 - 05.2021
- Awarded Top Commercial/ Residential Sales Facilities manager 2019-2020.
- Generated 20% increase in gross sales over previous year.
- Exceeded targets by building, directing and motivating high-performing operations team.
- Identified and won prospects in other territories through careful research of competitor products, services and trends.
- Collaborated with internal teams and contractors to evaluate costs against expected market price points and set structures to achieve profit targets.
- Finalized sales contracts with high-value customers.
- Executed successful promotional events and trade shows.
- Developed onsite sales calls processes to prospective customers to help sales representatives close lucrative deals.
Bar Operations Manager
Temple Nightclub
San Francisco, CA
10.2014 - 12.2019
- Recruited as opening team member for San Francisco’s premier nightlife venue to aid in facilitating grand opening.
- Established and implemented improved standards of service, consistent with Michelin 5- star, 5-diamond day and nightlife luxury venues.
- Coordinated and assisted in all areas of bar set up program.
- Increased employee retention via operational improvements, including staff development, scheduling, cost control and product training.
- Consulted with managers to organize special events and promotions.
- Merged productivity initiatives while complying with restaurant policies and procedures.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Bar Manager
Vail Resorts
Kirkwood, CA
12.2014 - 12.2018
- Spearheaded project to improve design and functionality of K Bar to increase sales and improve guest experience.
- Directly responsible for all areas of seasonal set up of K Bar on mountain umbrella bar.
- Created 8 original winter craft style cocktails to overhaul and enhance menu.
- Received 5 “Epic” service awards for exceeding guest and managements performance standards.
- Average sales $3–7k.
- Reduced labor costs by improving employee schedules and workflows to capitalize on individual strengths and better meet forecasted customer demands.
Beverage Operations Manager
Pacha Ibiza
Dubai, UAE
10.2013 - 10.2014
- Managed development of 6 bars from ground up, including bar design, setup and layout, to prepare for grand opening of world-class restaurant, bar, and show venue.
- Negotiated and executed strategic contracts with liquor distributors and vendors to establish key relationships.
- Partnered with local liquor distributors to develop 24 original cocktails to enhance menu and increase sales.
- Screened and hired over 30 candidates through global recruitment channels (Dubai, Ibiza).
- Adhered to corporate efficiency and profitability goals for beverage purchasing and distribution.
- Maintained highest standards for beverage quality and service.
- Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary
Beverage Operations Manager
Encore
Las Vegas, NV
05.2010 - 01.2014
- Recruited as opening team member for 60,000 sf, 5- star, 5-diamond day and nightlife luxury Las Vegas venue.
- Achieved and consistently maintained $50-100k in sales while in service (average ring is $7-12k for 6 hour shift).
- Collaborated in creation over 40 specialty cocktails to enhance menu and increase sales.
- Manage and assist in all areas of bar set up program.
- Consulted with managers to organize special events and promotions.
Nightclub General Manager and Bar Manager
Pure Management Group
Las Vegas, NV
01.2008 - 01.2010
- Managed, supervised, and evaluated ~80-100 employees for 4 PMG venues (Christian Audigier, Pure, LAX and Coyote Ugly).
- Exceeded monthly revenue goals by ~10% for Christian Audigier and Coyote Ugly (average monthly revenue of $300k).
- Coordinated all aspects of purchasing and ordering of bar inventory and supplies ($200K liquor inventory).
- Supervised employee operations including staff development, scheduling, payroll and training.
- Maximized vendor relationships and operations to ensure cost control, product quality, and display merchandising.
Ultra Lounge Manager
TAO Asian Bistro & Nightclub
Las Vegas, NV
01.2007 - 01.2008
- Managed ~30 employees across 3 departments (lounge, restaurant and nightclub) for number one grossing restaurant/nightclub venue in the world.
- Average Ultra Lounge revenue was $150K per week.
- Maintained daily operational consistency through financial reporting, cash reconciliation, and incident tracking.
General Manager
Tres Gringos
San Jose, CA
01.2004 - 01.2007
- Increased gross sales by 45% YOY, with average of $200K per month in business income.
- Oversaw employee operations, including staff development, scheduling, payroll and training for ~75 employees.
- Coordinated all marketing and promotions, including hiring of DJ’s and ongoing special events.
Education
Associates of Arts - Liberal Arts in progress
DeAnza Community College
Cupertino, CASkills
Project development
Supply Chain Management
Work flow planning
Vendor sourcing
Project Management
Logistics Management
Expense reports
Natural leader
Public speaking
Cost controls
Direct sales
Territory Management
Timeline
Regional Sales Manager
Universal Site Services
10.2018 - 05.2021
Bar Manager
Vail Resorts
12.2014 - 12.2018
Bar Operations Manager
Temple Nightclub
10.2014 - 12.2019
Beverage Operations Manager
Pacha Ibiza
10.2013 - 10.2014
Beverage Operations Manager
Encore
05.2010 - 01.2014
Nightclub General Manager and Bar Manager
Pure Management Group
01.2008 - 01.2010
Ultra Lounge Manager
TAO Asian Bistro & Nightclub
01.2007 - 01.2008
General Manager
Tres Gringos
01.2004 - 01.2007
Associates of Arts - Liberal Arts in progress
DeAnza Community College