Mathew Uscola
Wasilla
Summary
Reliable and motivated professional with experience in customer service, leadership, inventory management, and accounting software. Proficient in Microsoft Excel, Microsoft Word, and QuickBooks Online. Known for a strong work ethic, attention to detail, and the ability to communicate effectively while adapting to new challenges.
Overview
11
11
years of professional experience
Work History
Fishing Outfitter
Sportsman's Warehouse
Wasilla
04.2021 - Current
- Assisted customers in selecting fishing equipment and outdoor products based on their needs.
- Provided fishing advice, local fishing recommendations, and product knowledge to enhance customer satisfaction.
- Received, unloaded, and stocked inventory while maintaining organized and well-stocked sales displays.
- Assisted other store departments to provide excellent customer service during busy periods.
- Trained new employees on reel spooling techniques, merchandise stocking procedures, and company standards.
- Worked collaboratively with team members to support daily store operations and achieve customer service goals.
Building Custodial Laborer
Menard Sports and Events Center
Wasilla
08.2017 - 05.2022
- Cleaned and maintained the facility to ensure a safe, clean, and welcoming environment.
- Set up and tore down equipment, seating, and other event materials for sporting events and community functions.
- Monitored and maintained the ice surface, identifying and addressing issues to support safe hockey operations.
- Assisted event staff, athletes, and visitors by responding to requests and resolving issues during events.
- Demonstrated strong customer service, teamwork, and communication skills in a fast-paced, public-facing environment.
Full Time Missionary
Church Of Jesus Christ Of Latter Day Saints
Reno
05.2015 - 05.2017
- Delivered presentations and one-on-one instruction to individuals from diverse backgrounds.
- Planned and coordinated community service projects with local organizations and civic leaders.
- Supervised, trained, and mentored teams of 5–25 missionaries as a District and Zone Leader.
- Managed schedules, travel coordination, and daily operations while meeting organizational goals.
- Built strong leadership, communication, organization, and time management skills.
Education
Associate of Applied Science - Accounting And Finance
University of Alaska Anchorage
Anchorage, AK05-2027
High School Diploma -
Alaska Middle College
Eagle River, AK05-2015
Skills
- QuickBooks Online
- Microsoft Excel
- Microsoft Word
- Data Entry
- Time Management
- Attention to Detail
- Customer Service
- Inventory Management
Timeline
Fishing Outfitter
Sportsman's Warehouse
04.2021 - Current
Building Custodial Laborer
Menard Sports and Events Center
08.2017 - 05.2022
Full Time Missionary
Church Of Jesus Christ Of Latter Day Saints
05.2015 - 05.2017
Associate of Applied Science - Accounting And Finance
University of Alaska Anchorage
High School Diploma -
Alaska Middle College