Mathias Lukwago
Waltham,MA
Summary
Compassionate Residential Support Staff bringing advanced abilities in medical, social and physical support. Promotes independence and respects individuals' dignity. Helps with activities of daily living and boosts well-being with caring support.
Overview
2
2
years of professional experience
Work History
Residential Support Professional
Towards Independent living and learning
Dedham, Massachusetts
03.2024 - Current
- Provided direct support to individuals with disabilities in a residential setting.
- Assisted individuals with daily living activities such as meal preparation, personal hygiene, and medication administration.
- Developed individualized plans of care for each resident according to their needs.
- Monitored residents' mental and physical health by observing behavior and providing emotional support.
- Organized recreational activities to promote socialization among residents.
- Conducted regular home visits to ensure safety and security of the residence environment.
- Responded promptly to emergency situations and implemented appropriate interventions.
- Maintained accurate records of all services provided including progress notes, incident reports, and monthly summaries.
- Trained new staff members on proper procedures for providing support services.
- Ensured compliance with regulatory standards regarding the rights of individuals receiving services in a residential setting.
- Provided transportation for residents to medical appointments or other necessary trips outside the home.
- Collaborated with family members, guardians, and other professionals involved in the care of residents.
- Facilitated communication between clients, families, healthcare providers, case managers, and other stakeholders involved in service delivery.
- Participated in team meetings to discuss issues related to client care or program operations.
- Provided crisis intervention when necessary by assessing risk factors and implementing appropriate strategies.
- Engaged in community outreach activities such as attending conferences or events related to disability services.
- Served as an advocate for clients by educating them about their rights under applicable laws.
- Actively listened to clients' concerns or complaints and responded appropriately based on established policies.
- Implemented behavior management techniques designed to decrease challenging behaviors while promoting positive reinforcement strategies.
- Initiated referrals for additional supports or resources when needed.
- Coordinated discharge planning activities prior to a resident's transition from a residential facility.
- Created opportunities for residents to build and exercise coping skills for common triggers and situations.
- Helped residents with activities of daily living, grooming and feeding.
- Assisted individuals with completing daily appointments by helping with mobility and transportation needs.
- Recorded participants' daily progress, noted trends and addressed negative strategies to help redirect actions and improve progress.
- Planned and implemented appropriate activities to encourage residents to be social and active.
- Dispensed medications and documented passes to update individual records.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Answered patient call signals and signal lights to determine patients' needs.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Turned and repositioned bedridden patients to prevent bedsores.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Planned and served meals and snacks to patients according to prescribed diets.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Collected specimens from patients for laboratory testing purposes.
- Administered medications and educated patients and families on correct at-home administration.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
Case Manager
baycove transitional housing
Boston, Massachusetts
03.2024 - 06.2024
CNA
One On One Inc.
Newton, Massachusetts
03.2023 - 02.2024
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Monitored food intake and output as directed by nursing staff.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Participated in educational programs designed to improve knowledge of health care practices.
- Provided emotional support to family members during difficult times.
- Educated patients on self-care techniques that would help them maintain their independence.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Administered medications under supervision of a licensed nurse.
- Transported residents within the facility as needed.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Facilitated communication between patients, family members, and healthcare professionals.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Observed and reported unusual symptoms and changes to charge nurse.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Used mobility devices to transport patients.
- Helped residents walk with or without self-help devices.
- Distributed drinking water and nourishment to residents.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Assisted residents in preparing for activities and social programs.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Education
Bachelor of Arts - Industrial Art And Design
Makerere University
Kampala Uganda01-1993
Skills
- Household Management
- First-aid and CPR
- Mental Health Support
- Positive Reinforcement
- Disability Awareness
- Personal care assistance
- Adaptive equipment use
- Meal Preparation
- Daily living assistance
- Recreational Activity Planning
- Medication Administration
Timeline
Residential Support Professional
Towards Independent living and learning
03.2024 - Current
Case Manager
baycove transitional housing
03.2024 - 06.2024
CNA
One On One Inc.
03.2023 - 02.2024
Bachelor of Arts - Industrial Art And Design
Makerere University
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