Summary
Overview
Work History
Education
Skills
Timeline
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Mathilda Gonzales

Fontana,CA

Summary

Results-driven Inventory Manager with demonstrated record of running lean departments. Successful at keeping records current and accurate. Offering 7 years of experience strengthening processes, realigning teams and overhauling structures to keep operations responsive to changing industry and company demands.

Overview

11
11
years of professional experience

Work History

Inventory Manager

Autozone
San Bernardino, CA
06.2021 - Current
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
  • Strengthened inventory processes to balance supply needs with budget and space limitations.
  • Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
  • Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition.

Assistant Store Manager

Autozone
Fontana, CA
11.2018 - 06.2021
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Part Sales Supervisor

AutoZone
Rialto, CA
06.2017 - 11.2018
  • Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
  • Assisted customers in finding appropriate parts promptly.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Ordered parts from various distributors to fulfill demands.
  • Conducted cash handling, credit card transactions and register closeout at end of business day.
  • Maintained clean and neat parts counter and sales floor.
  • Organized parts storage and stocked inventory according to established guidelines.

Sales Associate

AutoZone
Rialto, CA
02.2015 - 06.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Achieved perfect attendance and on-time record.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.

Shift Leader

KFC
Fontana, United States
05.2012 - 07.2014
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Regulated pricing, inventory count and supply during shift hours.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Cashier

KFC
Fontana, United States
12.2010 - 05.2012
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Collected and authorized payments of guests.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

Bachelor of Science - Human Resources Management

Cal Poly Pomona
Pomona, CA
05.2023

Associate of Science - Business Administration

Chaffey College
Rancho Cucamonga, CA
05.2019

High School Diploma -

Fontana High School
Fontana, CA
05.2011

Skills

  • Critical Thinking
  • Inventory Counts
  • Inventory Distribution
  • Team Leadership
  • Team leadership and coaching
  • Product and service sales
  • Training and mentoring

Timeline

Inventory Manager

Autozone
06.2021 - Current

Assistant Store Manager

Autozone
11.2018 - 06.2021

Part Sales Supervisor

AutoZone
06.2017 - 11.2018

Sales Associate

AutoZone
02.2015 - 06.2017

Shift Leader

KFC
05.2012 - 07.2014

Cashier

KFC
12.2010 - 05.2012

Bachelor of Science - Human Resources Management

Cal Poly Pomona

Associate of Science - Business Administration

Chaffey College

High School Diploma -

Fontana High School

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Mathilda Gonzales