Mathilda Gonzalez
Menifee,CA
Summary
With a diverse background in various work settings, I consistently strive to deliver exceptional performance. Adaptable and driven, I have gained valuable experience across different industries. My commitment to excellence drives my determination to excel in any role I undertake. Seeking new opportunities to leverage my skills and contribute to the success of a dynamic organization.
Overview
2025
2025
years of professional experience
Work History
Deli Clerk
Amazon Fresh
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Baker and Cashier
Nothing Bundt Cakes
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Operated cash registers and processed payments accurately.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Created appealing displays to showcase products in bakery.
Account Executive
Edge Pro Painting
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
Food & Beverage Server
Disneyland Resort
12.2021 - 01.2025
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Greeted guests warmly to foster welcoming environment.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Remained focused, calm and professional during peak rush hours.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
- Checked on guests throughout meal to attend to needs and provide great service.
- Adhered to health and safety standards while handling food and beverages.
- Cleaned and set up tables to promptly seat guests and reduce wait times.
Alarm Monitoring and Security Dispatch
Emergency 24 Inc
09.2019 - 06.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
Host, Cook, Cashier
Camelot Golfland
10.2018 - 09.2019
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Education
High School Diploma -
Anaheim High School
Anaheim, California01.2019
Skills
- Microsoft Office
- Microsoft Word
- PowerPoint
- Web and Social skills
Activities
UCI Upward Bound, Puente, Dual Language Academy, Sports, Anaheim, CA, College Preparation Program, Dorming at UCI for a week (College experience), Four years varsity soccer, Three years varsity track and field
Languages
Spanish
Native or Bilingual
Timeline
Food & Beverage Server
Disneyland Resort
12.2021 - 01.2025
Alarm Monitoring and Security Dispatch
Emergency 24 Inc
09.2019 - 06.2020
Host, Cook, Cashier
Camelot Golfland
10.2018 - 09.2019
Deli Clerk
Amazon Fresh
Baker and Cashier
Nothing Bundt Cakes
Account Executive
Edge Pro Painting
High School Diploma -
Anaheim High School