Jessica Hopkins
Lake Geneva,WI
Summary
Experienced administrative and operations support professional with strong leadership, client relations, and organizational skills. Skilled in managing budgets and streamlining processes. Proficient at balancing administrative duties along with exceptional customer service and team support.
Overview
17
17
years of professional experience
Work History
Production Manager
Geneva Cabinet Company
07.2016 - Current
- Oversees daily operations and acts as onsite administrator.
- Acts as liaison for retail and builder clients.
- Manage company budgets.
- Processes accounts receivable and payable.
- Supports design and remodel team with client contracts, project scheduling and customer service issues.
- Assist with new hire onboarding.
Admissions Assistant
Lakeview Specialty Hospital and Rehab
06.2012 - 06.2016
- Facilitate open communication between myself, hospital staff and referral sources throughout the admissions process.
- Process referral and assign to designated liaison.
- Work closely with patients and families to ensure a smooth admission process.
- Maintain and distribute hospital census and daily referrals.
- Complete insurance verifications; Medicare, Managed Care, Medicaid, Managed Medicaid, Family Care and Commercial Insurance policies.
Pharmacy Technician
Lakeview Specialty Hospital and Rehab
03.2009 - 06.2012
- Prepare hospital and residential patients carts.
- Packaging the drugs according to government rules and pharmacy standards.
- Providing customer service to the pharmacy clients.
Education
High School Diploma -
Williams Bay High School
Williams Bay, WI05.2000
Chemistry, Business
UW-LaCrosse
La Crosse, WIMedical Assistant Program
SBC Milwaukee
Milwaukee, WISkills
- Microsoft 365
- QuickBooks
- Adobe
- PowerSchool (Parent portal)
- BuilderTrend
Timeline
Production Manager
Geneva Cabinet Company
07.2016 - Current
Admissions Assistant
Lakeview Specialty Hospital and Rehab
06.2012 - 06.2016
Pharmacy Technician
Lakeview Specialty Hospital and Rehab
03.2009 - 06.2012
High School Diploma -
Williams Bay High School
Chemistry, Business
UW-LaCrosse
Medical Assistant Program
SBC Milwaukee
Strengths
- Communication: communicates well when speaking and writing, able to act as liaison between different personality types.
- Leadership: able to motivate a team.
- Responsibility: accustomed to being in positions of responsibility; self-motivated and willing to set goals and work to achieve them.
- Organization: use time and resources effectively; consider efficiency, planning, and accountability very important
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