Mathilde Mendoza
Union Gap,WA
Summary
Efficient in high productivity and ability to complete tasks in a timely manner. Knowledgeable in patient registration, insurance verification, and some data entry. Great in communication skills, adept at problem-solving and managing multiple priorities. Excel in fast-paced environments, ensuring smooth and efficient patient access processes.
Overview
7
7
years of professional experience
Work History
Patient Access Services
Yakima Valley Memorial Hospital
Yakima , WA
7/30/202 - Current
- Greeted and checked in patients, updating patient information in computer system.
- Answered multi-line phone system and directed callers to requested personnel and departments.
Scheduling Coordinator
Yakima Valley Farm Workers
Prosser , WA
03.2017 - 09.2019
- Received and processed patient scheduling requests in a timely manner.
- Verified insurance information for all new patients prior to scheduling visits.
- Conducted regular follow-ups with patients who had missed their scheduled appointments to reschedule them at another time.
- Managed front office operations including greeting guests upon arrival and responding to general inquiries from callers.
Education
GED -
Yakima Valley Community College
Yakima, WA05-2010
Skills
- Appointment Scheduling
- Patient Registration
- Microsoft Office
- Insurance Verification
- Spanish Fluency
- Ten Key
Timeline
Scheduling Coordinator
Yakima Valley Farm Workers
03.2017 - 09.2019
Patient Access Services
Yakima Valley Memorial Hospital
7/30/202 - Current
GED -
Yakima Valley Community College
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