Highly motivated self starting professional. Strong verbal, written, and listening skills. Comfortable interacting with all levels of the organization and public. Able to negotiate and problem solve quickly, accurately, and efficiently. Adept at multitasking. Committed to quality and excellence.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Apprentice Carpenter
Braxton & Son's
Saint Louis Park, MN
05.2023 - 01.2024
Kept job site cleaned up properly and all debris disposed of in respective containers.
Cut materials according to specifications in preparation for installation.
Assisted with movement of materials and equipment to job sites.
Gained valuable education in residential and commercial building codes.
Observed all OSHA and corporate safety regulations and procedures.
Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
Planned and executed work with proper tools and materials to maximize productivity.
Followed established job site safety regulations and maintained safe and clean work area.
Prepared materials accurately using hand and power tools to make precise cuts.
Built and hung custom doors and frames.
Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
Installed insulation, trim and other finishing touches.
Followed protocols and stayed organized to provide personal and teammate safety.
Minnesota State Licensed Barber
Self Employed
Minneapolis, MN
05.2011 - 10.2022
Responsible for providing top notch professional hair care services to public, while maintaining State barber board regulations, health standards and state laws.
Consistently received positive performance reviews from guests.
Distributed business cards outside of salon to generate new business.
Styled hair according to customer preferences.
Answered incoming telephone calls and scheduled appointments for clients.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Offered clients variety of facial shaving services using both modern and traditional techniques.
Kept shop neat, professional and welcoming to guests of different backgrounds.
Maintained regular client list and successfully handled walk-in customers.
Loan Doc Specialist 3- Deficiency Resolution Analyst/ Pre C.E.M.A Minneapolis Team Analyst
Wells Fargo Home Mortgage
Minneapolis, MN
12.2009 - 01.2011
Monitor New York pipeline report for Consolidation, Extension, & Modification Agreement (CEMA) loans that require underlying documents
Enter initial order for underlying documents into CEMA data base
Request note pocket folders containing underlying documents from custodial holding center
Accept and review preliminary title reports
Review recovered documents and compare with preliminary title report for accuracy and send original documents to Post Closing after E10 status
Prepare Preliminary 'Exhibit A' in Word format and save to Outlook CEMA folder
Work closely with Deficiency Resolution Team, C.E.M.A Team, Servicing, Post Closing, and Investor Relations
Responsible for clearing closing related defects within allotted time frames as investor and regulatory guidelines dictate
Cultivate professional lines of communication with both internal and external customers
Follow established procedures to resolve post closing deficiencies that may result in penalties
Partner with Fulfillment, borrowers and closing agents to correct closing defects
Follow appropriate file management procedures for storage of documents received from custodians
Experienced with programs such as LIS, LPS, Fidelity, Arrow, and Res Direct.
Education
Diploma -
Minnesota School of Business
Minneapolis, MN
01.2006
GED -
South High School
Minneapolis, MN
01.1996
Skills
Customer service
Experienced in PC and Macintosh platforms Proficient in word, excel, and outlook programs
Measurement Accuracy
General Carpentry
Power Tool Operation
Licensed in Minnesota
Verbal Communication Strength
Sanitation Practices
Appointment Scheduling
Interpersonal Abilities
Customer Safety
Straight Razor Shaves
Certification
OSHA Training - [7/28/2023]
C.P.R. Training - October, 2023
Timeline
Apprentice Carpenter
Braxton & Son's
05.2023 - 01.2024
Minnesota State Licensed Barber
Self Employed
05.2011 - 10.2022
Loan Doc Specialist 3- Deficiency Resolution Analyst/ Pre C.E.M.A Minneapolis Team Analyst
Director of Clinical Support Services at WVU Medicine - Summersville & BraxtonDirector of Clinical Support Services at WVU Medicine - Summersville & Braxton