Summary
Overview
Work History
Education
Immigration Status
Timeline
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Mathura Jagadishkumar

Austin,TX

Summary

Results-driven Quality Assurance professional with over 8 years of experience in the software industry, specializing in manual and automated testing for web and mobile applications across diverse sectors including retail, e-commerce, healthcare, finance, media, and entertainment. Expertise includes the full quality assurance lifecycle, from functional and non-functional testing to database troubleshooting and API validation using advanced tools such as Rest Assured/TestNG and Postman. Proficient in Agile and Scrum methodologies, with a solid foundation in SQL programming and cross-browser testing, ensuring high-quality deliverables that meet rigorous standards. Strong communication skills and a collaborative approach to problem-solving contribute to the successful delivery of value-based products.

Overview

11
11
years of professional experience

Work History

Sr Quality Assurance Engineer

Deloitte
11.2023 - 05.2024
  • Worked in a fast-paced Agile Scrum team environment.
  • Attended Sprint Plan meetings and estimated story points for each user story.
  • Managed all the documents that are required for the progress of releases, such as Functional Requirement Specifications, System Requirement Specifications, and change requests.
  • Involved both front-end web application and backend application validation.
  • Designed and executed API integration test cases for REST using the tool Postman.
  • Conducted response validation (status codes, headers, payload, JSON/XML schema validation) to ensure compliance with requirements.
  • Automated repetitive test cases using Java + RestAssured/TestNG frameworks to improve test coverage and efficiency.
  • Oversaw comprehensive backend validation using PL-SQL, ensuring data integrity and system reliability.
  • Taken accessible reports using the Accessibility Insights app.
  • Initiated accessibility testing with NVDA, expanding app reach and inclusivity.
  • Utilized Jama and Jira for superior project and defect management, streamlining workflows.
  • Managed test cycles with ALM, enhancing quality assurance processes and product robustness.
  • Streamlining Agile processes, enhancing sprint efficiency, and improving product delivery at Deloitte.
  • Involved in testing spike, sprint demo, and retrospective meetings.
  • Managed comprehensive documentation, supporting smooth release progressions.

Sr Quality Assurance Engineer

Apple
08.2023 - 09.2023
  • Performed API manual Testing using Postman.
  • Performed Functional, Regression, and User Acceptance Testing.
  • Performed data verification by NoSQL queries.
  • Deployed QA build using Ansible.
  • Used Splunk for defect logging.
  • Led QA for project lifecycle, enhancing product quality via Agile, and improved defect detection with Splunk.
  • Elevated QA processes, ensuring robust product releases and streamlined deployment with Ansible.
  • Fostered team success in Agile environments, driving high-quality outputs and efficient API testing.
  • Pioneered QA methodologies, integrating NOSQL for data integrity checks, boosting product reliability.

Software Quality Assurance Engineer

CarMax
09.2021 - 03.2023
  • Participated in daily standup meetings for project status updates.
  • Analyzed the Business Requirements and closely worked with the Business Team to get the clarifications addressed.
  • Developed manual and automation test cases based on the Test Plan.
  • Written Test Cases for new business scenarios and uploading the same in Quality Center.
  • Utilized Swagger/OpenAPI specifications to understand API contracts and develop test strategies.
  • Validated end-to-end data flow across multiple integrated systems, ensuring accuracy in request/response formats, authentication, and error handling.
  • Performed data verification by creating and executing SQL Queries.
  • Extensively used and developed SQL Scripts/Queries in backend testing of databases.
  • Mapped business scenarios to Test Cases.
  • Managing all the documents that are required for the progress of releases, such as Functional Requirement Specifications, System Requirement Specifications, and change requests.
  • Interacted with the development team for issue clarification and bug fixes.
  • Prepared daily status reports and shared with Scrum.
  • Thorough understanding of testing methodologies and practices.

Quality Assurance Engineer

eBay
03.2021 - 09.2021
  • Interacting with peers, developers, and project managers to clarify the issues related to Test Cases Design flow, Test Data, Features, and Functionality of the application.
  • Handled the tasks of running tests, debugging, and enhancing applications.
  • Handled unexpected events that occurred during the Test Run.
  • Solid testing experience with Web Services and RESTful APIs.
  • Used Postman for API testing.
  • Tested the mobile application for UAT, usability, and compatibility for iOS.
  • Maintained automation scripts and ran automation scripts during post-deployment validation.
  • Developed SQL queries/scripts to validate the data, such as checking duplicates, null values, truncated values, and ensuring correct data aggregations.
  • Involved in Troubleshooting, resolving, and escalating data-related issues and validating data to improve data quality.
  • Used Kibana for bug tracking.
  • Written, managed, and executed test cases/plan using Zephyr.
  • Participated in Code Review, QA meetings, Project Status meetings, and Defect tracking meetings.
  • Evaluated and implemented QA Process improvements for ongoing testing.

Sr Quality Assurance Engineer

Apple
11.2019 - 03.2021
  • Involved in various stages of development of the project, starting from the project planning until production and maintenance using Agile methodology.
  • Led the end-to-end testing strategy for rewriting a legacy application to a new modern framework.
  • Designed and executed API integration test cases for REST using the tool Postman.
  • Validated the response, response time, and error code using Postman.
  • Implemented API automation using Java - Rest Assured in the BDD framework.
  • Managed and maintained source code using GIT.
  • Solid experience in testing front-end and backend web applications.
  • Involved in complete end-to-end testing, including Sanity, Regression, Exploratory, Negative, and Ad hoc testing.
  • Experience in negative testing to ensure the application can handle invalid input or unexpected user behavior.
  • Used tools like axe & deque for accessibility testing.
  • Used X-Code for iOS mobile testing.
  • Used SPLUNK for data analysis and logs while testing.
  • Debugged the logs in Splunk by using searches like stats count, error code, and some of the comparison operators.
  • Responsible for final sign off for all the releases, ensuring QA has met a standard which includes regrouping with the Development and Professional services team to ensure completion of Backlog.
  • Verification of the automation report generated via Jenkins, which gives the automation completion % to keep an eye on the tasks assigned to the team.
  • Taken offshore calls and resolved work-related issues, and reviewed the day-to-day work deliverables.
  • Collaborated closely with the product owner to drive product quality and the technology roadmap. Facilitate key discussions.
  • Analyzed Test results under Agile Methodology and attended all agile meetings, like daily scrum, sprint planning, review, and sprint retrospective meetings.

Quality Assurance Engineer

Change Healthcare
02.2019 - 09.2019
  • Created Test estimation, Test Scenarios, Test Plans, Test Strategies, and Test Case Design.
  • Strong Experience in writing test cases and planning for the release.
  • Analyzed the User stories, new features/enhancements in JIRA.
  • Performed Regression and UAT testing activities in the Test environment and production support environment.
  • Performed Data Analysis, wrote SQL Queries for Testing, and troubleshooted against the data warehouse.
  • For any new features, stories are created and assigned to QA. Need to flag all the tickets in Jira by manually verifying them and then entering the information into Sanity. Once the Sanity is done without any bug, then it is entered into the Regression, and if that is done smoothly, then certify it on the lower tier (if any bug is a blocker, then after fixing, perform Sanity again and then proceed with Regression).
  • Solid testing experience with Web Services, SOAP, and RESTful APIs.
  • Performed API testing for Web using the POSTMAN Tool.
  • Worked on API automation scripts using Rest Assured.
  • Experience with automated API testing and Soup UI testing.
  • Worked on AWS services like S3 and Lambda C2 instances for testing the product.
  • Analyzed the logs and data using the Kibana dashboard.

Quality Assurance Engineer

Sun Direct tv Pvt ltd
01.2013 - 12.2015
  • Studied and analyzed the functional requirements, system design specifications, and interacted with Business Analysts & Developers for changes in requirements, if any.
  • Performed Count Validation, Dimensional analysis, Statistical Analysis, and Data Quality Validation in Data migration.
  • Worked with flat files and Excel sheet data sources, wrote scripts to test the flat file data in the databases.
  • Performed Smoke, UAT, Regression testing, and End-to-End testing.
  • Preparation and execution of test scripts using the SOAP UI tool to perform Web Services testing.
  • Developed Test cases and SQL queries to perform various validations.
  • Responsible for running cron jobs daily.
  • Analyzed logs using Bugzilla.
  • Experienced with Oracle BRM - client tools such as Pricing Centre, Customer Centre, Developer Centre, and Voucher Administration Centre.
  • Experienced in testing Price Plans.
  • Scheduling monthly Live testing on PROD in which all the teams, including Developers, POs, Managers and Testing Engineers joined a single Session to verify how the application is responding with Bulk Users.
  • Responsible for incident notifications to the users, as well as the application team and app owners.

Education

Master of Business Administration (M.B.A.) -

Alagappa University
01.2013

Bachelor of Science - BS -

Alagappa University
01.2010

Immigration Status

Green Card

Timeline

Sr Quality Assurance Engineer

Deloitte
11.2023 - 05.2024

Sr Quality Assurance Engineer

Apple
08.2023 - 09.2023

Software Quality Assurance Engineer

CarMax
09.2021 - 03.2023

Quality Assurance Engineer

eBay
03.2021 - 09.2021

Sr Quality Assurance Engineer

Apple
11.2019 - 03.2021

Quality Assurance Engineer

Change Healthcare
02.2019 - 09.2019

Quality Assurance Engineer

Sun Direct tv Pvt ltd
01.2013 - 12.2015

Bachelor of Science - BS -

Alagappa University

Master of Business Administration (M.B.A.) -

Alagappa University

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Mathura Jagadishkumar