Matiana Del Rio
Clarksville,TN
Summary
Dynamic professional with a strong work ethic and integrity, experienced in financial aid at South College. Proven ability to maintain accuracy in records while delivering exceptional customer service. Skilled in Microsoft Office and adept at multitasking, fostering teamwork and collaboration to enhance operational efficiency and support veterans in achieving their educational goals. I strive to meet the needs demanded of me in professional settings and to take care of customers that cross my path.
Overview
4
4
years of professional experience
Work History
Financial Aid & Veterans Education Benefits
South College
10.2023 - Current
- Ensuring the privacy and accuracy of financial files and information for Veterans under my care in order for them to receive their financial aid from the VA for it to be applied towards the fundings of their individual programs being pursued at South College.
- Self-motivated, with a strong sense of personal responsibility.
- Work effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- While working independently I have made an integral point in maintaining dependable efficiency in order for my tasks to be done well and in timely manners.
- Proficient in Microsoft Office, database management and administrative support tasks.
- I pay strong attention to detail and organization in maintaining the accuracy of educational, federal and financial records.
- Excellence in customer service skills when faced with inquires from students and veterans in regards to their finances and benefits processing.
Cashier
Michaels Arts and Crafts
06.2021 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Professionally greeted customers over the phone when called with inquiries of supplies as well as managers and framers while garnering proficient knowledge of our telephone systems in order for customers to be connected to the proper individual.
Education
Associate of Science - Radiography
South College
Nashville, TN02-2027
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Work ethic and integrity
- Multitasking Abilities
- Attention to detail
- Flexible and adaptable
- Computer skills
- Organizational skills
- Critical thinking
- Excellent communication
Timeline
Financial Aid & Veterans Education Benefits
South College
10.2023 - Current
Cashier
Michaels Arts and Crafts
06.2021 - 11.2023
Associate of Science - Radiography
South College
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