Summary
Overview
Work History
Skills
ADDITIONAL EXPERIENCE
QUALIFICATIONS PROFILE
Timeline
Generic

MATIAS CISNEROS

Big Spring,TX

Summary

Results-oriented professional, prepared for opportunity in account management. Proven track record of fostering strong client relationships and delivering customized solutions to meet client needs. Highly collaborative team player with focus on achieving results and adapting to evolving demands. Known for excellent communication and problem-solving abilities.

Overview

8
8
years of professional experience

Work History

Technical Account Representative

Varel Oilfield Solutions
06.2021 - Current
  • Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
  • Contacted customers to assess satisfaction and current needs.
  • Assisted clients in navigating complex financial and legal processes to reduce risks.
  • Kept detailed records of customer interactions for optimal traceability.
  • Implemented customized account plans to meet individual client needs.
  • Collaborated with internal teams to develop tailored solutions for key accounts, fostering long-term partnerships.

Field Sales Representative | Account Representative | District Manager

Ulterra
06.2017 - 03.2021
  • Handled and promptly resolved performance issues impacting business profitability
  • Assumed full accountability in allocating work assignments, as well as in facilitating training and coaching sessions for team members and other managers
  • Ensured strict compliance with company policies as well as with local, state, and federal laws and regulations
  • Capitalized on excellent customer service skills in addressing all customers’ concerns
  • Managed sales and service at the field level of all drilling rigs within assigned areas
  • Executed onsite visits to deliver drill bit products to customers
  • Took charge of ordering repaired product, shipping used product for refurbishment, and controlling inventory levels to support operation
  • Coordinated with city sales in defining upcoming drilling and customers’ requirements
  • Participated in sales and applications engineering efforts by gathering data for the product development
  • Career Highlights
  • Drove revenue growth through development and implementation of tactical business strategies
  • Showed exemplary performance by consistently attaining all financial objectives

Skills

  • Customer engagement
  • Customer relationship management
  • Account management
  • Sales proficiency

ADDITIONAL EXPERIENCE

Targa Resources, Sterling, TX

Plant Operator

Jan 2017–Jun 2017

  • Supported and closely supervised overall operations of natural gas processing plant, involving product treating, compression, plant log entries, and other shift activities, along with the inspections, preventative maintenance, and navigation of various plant equipment and systems
  • Offered assistance to the maintenance and I&E technician in the execution of routine maintenance and major projects, while completing preparation of all computer work and necessary monthly, daily, and shift reports regarding environmental, safety, plant logs, near misses, downtime, and overall plant operation
  • Maintained complete adherence to company policies and all safety regulations, as well as to operating and maintenance procedures

Enlink Midstream, Midland, TX

Jan 2016–Jan 2017

  • Improved processing throughout the facility and guaranteed accurate product specifications
  • Assumed accountability in maintaining adequate stock of materials; reporting potential maintenance and capital project requirements for budget forecasting; and ensuring compliance with all security, safety, and environmental rules and procedures on company facility
  • Conducted vendors audit to ensure their alignment with company specifications and executed routine monitoring of services provided by third-party vendors in accordance with company standards

Energen Resources, Midland, TX

Field Superintendent

Jan 2010–Jan 2016

  • Held responsibility in creating and securing contracts with vendors; executing cost estimates and analysis to reduce costs; supporting training of new employees; and protecting health and safety of workers and other personnel
  • Developed and implemented appropriate response and strategies
  • Collaborated with drilling contractor, service contractors, and regulatory agencies as well as with geologists and other technical specialists

Oil States Industries, Odessa, TX

Rig Manager

Mar 2004–Jan 2010

  • Provided hands-on support to the development and presentation of relevant training
  • Built and sustained positive and proactive relations with managers and employees, along with other regulatory agencies
  • Efficiently carried out other work related tasks as assignee

QUALIFICATIONS PROFILE

Highly motivated and goal-driven professionals, with broad-based background in sales and technical operations in the oil and gas industry. Known for solid leadership skills in directing overall plant and drilling operations, coupled with expertise in promoting and delivering innovative drilling solutions and products to diverse clients. Commended for keen eye for detail approach in analyzing data and operations issues to identify and execute necessary course of action, as well as in developing and implementing tactical plans and business strategies that drove revenue and profit growth. Noted for establishing professional working relationships with clients, colleagues, and third-party vendors while maximizing new business opportunities. Articulate communicator with basic knowledge of Spanish. Proficient with Microsoft Office 365.

Timeline

Technical Account Representative

Varel Oilfield Solutions
06.2021 - Current

Field Sales Representative | Account Representative | District Manager

Ulterra
06.2017 - 03.2021

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