Matias Clotfelter Bastias
Miami,FL
Summary
Versatile employee with advanced problem-solving and time management experience. Proficient project coordinator and administrative leader. Skilled CRM platform user and customer service representative.
Overview
7
7
years of professional experience
Work History
Sales and Leasing Agent
Landmark Properties Inc.
Coral Gables, FL
10.2022 - Current
- Effectively responds to 125 messages per week and inquiries from various parties using active listening and open-ended questioning skills to promote quick issue resolution
- Greet clients, conduct property tours, and prepare leases
- Efficiently calls 110 prospective tenants per week and assisted them with paperwork completion and other logistics to facilitate smooth move-in processes
- Utilize Entrata CRM platform to resolve customer issues, keep accounts updated, and stay up to date with everything
Inventory Associate
Chateau 55
San Diego, CA
07.2017 - Current
- Maintains current inventory for over 175 customers while adding all additional wines delivered using Easy Storage Solutions and CellarTracker
- Organizes 250 customers' wine collections and construction materials
- Packages and ships 2000 boxes of wine that customers need to transport to their house or place of work
Education
Bachelor of Arts - International Studies
University of Miami
Miami, FL05.2024
Skills
- Fluent in Mandarin and Spanish
- Proficient in Portuguese
- Learning Arabic
- CRM platform user (Entrata, Easy Storage Solutions)
- Learning Python
- Intermediate Excel Experience
Accomplishments
- National Merit Scholar
- Model United Nations Travel Team
- Hispanic Scholarship Fund Scholar
Timeline
Sales and Leasing Agent
Landmark Properties Inc.
10.2022 - Current
Inventory Associate
Chateau 55
07.2017 - Current
Bachelor of Arts - International Studies
University of Miami
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