Matias Morales
Doral
Summary
Results-driven Field Service Engineer and Junior Project Manager with a Bachelor's in Computer Science and over four years of experience in technical support, equipment maintenance, and project coordination. Expertise in on-site installation, troubleshooting, and repair of measurement systems and biomedical equipment. Proven ability to deliver exceptional customer service, develop training programs, and manage projects efficiently. I am fluent in English and Spanish.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Junior Business Operations Associate
Euroimpianti USA
Doral
11.2024 - Current
- Assist in planning and executing coating line projects from inception to completion.
- Monitor project timelines, budgets, and resource allocation.
- Collaborate with cross-functional teams to meet project milestones.
- Prepare project documentation, including schedules and risk assessments.
- Utilize tools like MS Project, Excel, and ERP systems for tracking deliverables.
Field Service Engineer 1
Hexagon Manufacturing Intelligence
San Antonio
02.2024 - 11.2024
- Installed and configured advanced measurement systems at customer sites.
- Performed maintenance, troubleshooting, and repairs to minimize downtime.
- Developed and delivered training programs for customers.
- Maintained detailed service reports and ensured compliance with company standards.
Biomedical Equipment Technician 2
Dexcom
San Diego
12.2020 - 12.2023
- Conducted maintenance and repair of glucose monitoring devices assembly equipment.
- Calibrated biomedical equipment to ensure precision and compliance.
- Diagnosed technical issues and implemented solutions to reduce downtime.
- Maintained records for regulatory compliance and quality control.
Operations Lead
Kohl’s
San Diego
07.2018 - 12.2020
- Supervised a team, implemented training programs, and improved operational performance.
- Streamlined inventory control processes for efficiency.
- Championed customer service initiatives to enhance satisfaction and loyalty.
Education
Bachelor of Science - Computer Science
University of Phoenix
Tempe, AZSkills
- Equipment installation
- Software repair
- Instrumentation calibration
- Planning
- Coordination
- Risk assessment
- Resource allocation
- Designing training sessions
- Delivering training sessions
- Relationship management
- Technical support
- Maintaining service records
- Adhering to industry standards
- Performance testing
- Ensuring equipment meets specifications
Certification
- Epson Six Axis C4 C8 & SCARA G L Maintenance Essentials
- Epson SPEL+ Tech Programming
- Lockout Tagout Certification Course
Languages
- English, fluent
- Spanish, fluent
Timeline
Junior Business Operations Associate
Euroimpianti USA
11.2024 - Current
Field Service Engineer 1
Hexagon Manufacturing Intelligence
02.2024 - 11.2024
Biomedical Equipment Technician 2
Dexcom
12.2020 - 12.2023
Operations Lead
Kohl’s
07.2018 - 12.2020
Bachelor of Science - Computer Science
University of Phoenix
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