Matilda Cisse
Phoenix,AZ
Summary
Accomplished Behavioral Health Technician with a proven track record at Concentric, enhancing client well-being through expert crisis intervention and behavioral management. Skilled in patient assessment and conflict de-escalation, demonstrating a 30% improvement in client recovery outcomes. Employs compassionate care and rigorous case documentation, ensuring comprehensive support and safety.
Overview
25
25
years of professional experience
Work History
Behavioral Health Technician
Concentric
01.2024 - Current
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Facilitated on-site activities, support groups, and outings for clients.
- Conducted client rounds to check on residents.
- Prepared and submitted daily reports to management.
- Recognized individuals under the influence of drugs or alcohol and typical behaviors associated with each.
- Performed client intake procedures according to internal standards for new admissions.
- Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Completed documentation for every incident and forwarded to correct personnel for review.
Psychiatric Technician
Prairie St. John
01.2016 - 11.2023
- Took and monitored vital signs, administered medications, and managed patient behavior.
- Charted on each patient daily.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Treated clients and families with respect and dignity.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Assessed patient progress and reported changes to supervising physician.
Certified Nursing Assistant
Blossom Services Group, LLC
04.2021 - 08.2023
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Facilitated personal hygiene management, feeding and ambulation.
Direct Support Professional
Staffing Plus
09.1999 - 10.2015
- Maintained clean, safe, and well-organized patient environment.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Administered medication as directed by physician.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported clients to medical and dental appointments to provide support.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Education
Associate of Science - Medical Assisting
UEI College
Phoenix, AZ04.2025
Certified Nursing Assistant
North Dakota State College of Science
Fargo07.2023
Skills
- Client Transportation
- Crisis handling
- ADL support
- Activity monitoring
- Case Documentation
- Behavioral Management
- Patient Assessment
- Conflict de-escalation
- Substance abuse experience
- Records Management
- Crisis Intervention
Timeline
Behavioral Health Technician
Concentric
01.2024 - Current
Certified Nursing Assistant
Blossom Services Group, LLC
04.2021 - 08.2023
Psychiatric Technician
Prairie St. John
01.2016 - 11.2023
Direct Support Professional
Staffing Plus
09.1999 - 10.2015
Associate of Science - Medical Assisting
UEI College
Certified Nursing Assistant
North Dakota State College of Science
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