Matilda Danquah
Fredericksburg ,VA
Summary
Goal oriented Business Analyst with over three years of experience in Business Analysis. Expertise in creating business requirements documentation for application upgrades and implementation. Expertise in testing (web-based applications). Results-oriented individual with strong knowledge in Software Development Life Cycle (SDLC), Agile Methodology. Experienced working in an Agile Scrum environment with extensive experience in eliciting system requirements, designs solutions, preparing test reports, test cases and executing them to meet application specifications. Skilled in JIRA
Overview
8
8
years of professional experience
1
1
Certification
Work History
Jr. Business Analyst
Call Bridge INC
01.2022 - Current
- Translate business requirements into epics and user stories and confirm acceptance criteria with product owners and business users using Agile methodology
- Conduct demonstrations for a large audience, including business stakeholders
- Conduct stakeholder interviews, run requirement elicitation workshops, to identify business needs and opportunities
- Managed output requirement project for various products
- Gathered, analyzed and documented current practices, workflows and business needs to identify efficiencies, alternatives and gaps
- Developed business requirement documents using various sources of information and getting required approval from the senior members of the team
- Involved in gathering and documenting business requirements and translating them into technical solutions
- Analyzed and documented Business requirements and detail design of the software for full understanding of the business
- Conduct working session meetings to discuss scope, schedule, and requirements with product owners
- Facilitate Agile methodologies, including participating in all Scrum ceremonies, Sprint Planning, daily Scrum Meetings, Sprint Reviews, and Sprint Retrospectives
User Experience Business
DNM Solutions LLC
05.2019 - 12.2021
- Collaborated with Program Managers, Product Owners (POs) to facilitate meetings to refine requirements
- Elicited Business Requirements via facilitated interviews, user observation, workshops with stakeholders and system end users
- Foster relationships with partners for ease of systems integration
- Created user stories and acceptance criteria to express requirements
- Documented epic/stories/ features in JIRA Translated high level business requirements into user stories using Agile methodology
- Influence stakeholders to support project initiatives and improvements
- Conduct daily systems analysis to optimize efficacy, identity problems, and determine solutions to problems
- Act as liaison between stakeholders and cross-functional departments and groups
- Test business processes and procedures to identify areas for improvements
- Develop dashboards and reports to effectively share business performance metrics with team members
- Partner with stakeholders across departments to collaboratively design analysis and documentation
- Review, analyze, and communicate systems requirements regularly
Patient Billing Specialist
Virginia
02.2017 - 11.2018
- Preparing and submitting clean claims to various insurance companies either electronically or by paper
- Answering questions from patients, clerical staff and insurance companies
- Evaluating the patient's financial status and establishes budget payment plans
- Reviewing e-accounts for possible assignment and makes recommendations to the billing supervisor, also prepares information for the collection agency
- Performing various collection actions including contacting patients by phone, correcting and resubmitting claims to third-party payers
- Processing payments from insurance companies and prepares a daily deposit
- Participating in educational activities and attends monthly staff meetings
- Maintaining the strictest confidentiality; adheres to all HIPAA guidelines/regulations
- Contacting insurance companies to check the status of claims payments and write appeal letters for denial on claims
- Performing bookkeeping duties such as credits or collections, preparing and sending financial statements or invoices and keeping financial records
Education
Business Analysis Training -
Signum Careers Introspect
Skills
- JIRA
- Confluence
- Teamcenter
- Remedy
- Requirements Traceability Matrix (RTM)
- SharePoint
- Identification & Documentation Administration
- Agile
- Office 365
- Business Analysis
Certification
Scrum Alliance Certified Scrum Master (CSM)
Timeline
Jr. Business Analyst
Call Bridge INC
01.2022 - Current
User Experience Business
DNM Solutions LLC
05.2019 - 12.2021
Patient Billing Specialist
Virginia
02.2017 - 11.2018
Business Analysis Training -
Signum Careers Introspect
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