Matilda Glenn
Hephzibah,GA
Summary
Professional with strong background in behavior analysis and intervention strategies. Demonstrates expertise in implementing evidence-based interventions, data collection, and progress monitoring to support positive behavioral outcomes. Known for collaborative team efforts and adaptability in dynamic environments. Skilled in communication, problem-solving, and maintaining patient-centered approach. Highly motivated employee with a desire to take on new challenges. Strong work ethic and exceptional interpersonal skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Elder Assistant
Personal
10.2024 - 04.2026
- Assist in managing daily schedules and appointments for various personal tasks.
- Coordinate communication between family members and service providers as needed.
- Maintained organized records of household documents and important information.
- Facilitated transportation arrangements for family members to appointments and events.
- Handled confidential information with discretion and integrity.
Jewelry Consultant
Jazzygemz (self-employed)
04.2020 - 08.2023
- Managed inventory of raw materials and finished pieces to ensure availability.
- Maintained a clean and organized workspace to promote safety and efficiency.
- Marked prices on merchandise tags accurately prior to displaying them for sale.
- Verified customer payments with credit card companies or banks before finalizing transactions.
- Assisted customers with selecting jewelry pieces to match their individual styles.
- Advised customers on different types of metals and gemstones available for purchase.
- Organized the display cases in an attractive manner to encourage sales.
- Maintained inventory of diamonds, precious stones and metals.
- Attended trade shows to promote the store's products and services.
- Researched current trends in fashion accessories to stay up to date on industry developments.
Mail Machine Operator
USPS, United States Postal Service
12.2019 - 02.2020
- Processed incoming mail and packages efficiently for distribution.
- Operated sorting machines to categorize mail accurately.
- Collaborated with team members to ensure timely mail delivery.
- Followed safety protocols while handling equipment and materials.
- Operated mail processing equipment and manually sorted mail.
- Inspected incoming packages for visible signs of damage prior to processing.
Firearms Associate
Academy Warehouse
02.2017 - 12.2019
- Managed inventory levels for firearms and ammunition in the sales area.
- Inspected incoming shipments fr accuracy against purchase orders and invoices.
- Processed online orders for guns as well as parts and accessories from manufacturers and distributors.
- Monitored stock levels regularly throughout the day and restocked items as needed.
- Organized inventory by size, type, manufacturer, and model number for easy accessibility.
- Assisted in training new staff members on store policies and procedures related to firearms safety.
Correctional Officer
Georgia Department of Corrections
11.2006 - 04.2017
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Monitored inmate behavior to maintain safety and security within the facility.
- Applied non-violent response tools and physical restraint.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
- Interviewed inmates to obtain information and assess needs.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Education
Associate of Science - Business Administration
Augusta Technical College
Augusta, GA06-2025
Skills
- Customer service, social interaction
- Time management
- Record keeping, document control
- Data organization, Data confidentiality
- Workload optimization
- IT proficiency
- Flexibility and adaptability
- Effective communication
- Patient
- Supportive, Administrative support
- Reinforcement strategies
- Professionalism
- Problem solving
Certification
HIPAA
Bloodborne Pathogens
Impact FCP training
Timeline
Elder Assistant
Personal
10.2024 - 04.2026
Jewelry Consultant
Jazzygemz (self-employed)
04.2020 - 08.2023
Mail Machine Operator
USPS, United States Postal Service
12.2019 - 02.2020
Firearms Associate
Academy Warehouse
02.2017 - 12.2019
Correctional Officer
Georgia Department of Corrections
11.2006 - 04.2017
Associate of Science - Business Administration
Augusta Technical College
Awards
- Sociology badge
- Humanity badge
- Public speaking badge