Matilda Hemingway
Summary
Highly motivated UK citizen, with the desire to take on a new challenge. Moving back to England from the United States with experience in administration, healthcare, mentoring, and teaching. Strong ability to adapt and master new skills quickly. Reliable individual with outstanding attendance at work and exceptional interpersonal skills, seeking a role as a Human Resources Apprentice with SRA.
Overview
8
8
years of professional experience
Work History
Department of Specimen Processing
Creighton University Medical Center Bergan Mercy
Omaha, Nebraska
06.2023 - 06.2025
- Receiving specimens from clinics and the hospital. Ensuring specimen procedures have been met and checking for errors.
- Utilise EPIC and CERNER medical software to input patient medical record details.
- Creating schedules for overnight and morning phlebotomists
- Answering the phones to answer questions from providers, clinics, other hospital labs and other areas of specialization
- Identify department and patient needs and act accordingly.
- Prioratise tasks in order of urgency
- Managing multiple assignments throughout the shift including but not limited to: Add on tests, tracking, troubleshooting and problem solving.
- Completing sample distribution and processing within a timely manner on a shift that often has a large volume of samples.
- Participate in continued professsional development and workshops.
- Supporting students and new employees through training, mentoring, and teaching.
ESL Teacher and Student Mentor
International Learning and Employability College
Al Khobar , Saudi Arabia
02.2017 - 04.2019
- Developed lesson plans, workshops and student activities.
- Facilitated interactive activities in class to enhance language acquisition.
- Utilised technology and software such as Word, PPT and Excel to to enrich instruction.
- Participated in teacher training and workshops
- Set up online and face to face group and one on one meetings to discuss progress and identify any points of concern.
- Customized instructional plans to meet individual student skill levels and learning styles.
- Utilized a variety of teaching methods such as lectures, discussions, role-play activities and multimedia presentations.
- Monitored student behavior during class time and provided appropriate guidance when necessary.
- Built relationships with students of diverse cultural, social and economic backgrounds.
Education
Bachelor of Science - Medical Laboratory Science
University of Nebraska Medical Center
Omaha, Nebraska, USA05-2023
Master of Science - Psychology
Huddersfield University
Huddersfield, England05-2016
Bachelor of Science - Sociology
Roehampton University
London, England 08-2011
Skills
- Critical thinking skills are applied each day in an administrative role in specimen processing
- Multitasking throughout my career by aiming to meet tight deadlines
- Excellent presentation and communication skills, honed from years of teaching, guidance, and mentoring
- Compassion and caring for students and patients throughout the career
- Transferable skills obtained from over a decade of experience in teaching, five years of experience in customer service, and two years of working in healthcare
- A desire for continued growth and learning
References
References available upon request.
Timeline
Department of Specimen Processing
Creighton University Medical Center Bergan Mercy
06.2023 - 06.2025
ESL Teacher and Student Mentor
International Learning and Employability College
02.2017 - 04.2019
Bachelor of Science - Medical Laboratory Science
University of Nebraska Medical Center
Master of Science - Psychology
Huddersfield University
Bachelor of Science - Sociology
Roehampton University
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