Matilda Nettey

Contract and Office Management Specialist

Ameritrans Express, LLC

Springfield, Virginia

01.2017 - 08.2023

Executed various HR tasks, including recruiting, background screenings, and consultations for employees regarding internal procedures, resources, and issuances of Federal and non-Federal policies and laws in order to ensure employees are appropriately supported and informed
Prioritized and implemented efficient and effective recruiting methods and onboarding and offboarding strategies based on available role, industry standards and the needs of the organization, including promoting diversity, equity, and inclusion
Well vested in the compilation of data and employee information in HRISs such as ContractSafe, BambooHR, Tenstreet, Paychex Flex, Monday.com and many others
Maintained a file of correspondence and events during the supervisor’s absence, ensuring important matters were addressed upon their return
Increased the company’s awarded contracts and revenue by 35% through research analysis, critical thinking, and problem-solving skills
Proficient in the use of personal computers with extensive experience using G Suite, Google Doc, Microsoft Office Suite and other web-based applications
Developed and implemented a transparent and empathetic complaint resolution process, improving employee satisfaction and reducing resolution time
Oversaw mail distribution, office inventory, and facility maintenance to ensure a well-organized and efficient work environment
Distributed employee surveys to gather valuable feedback and managed grievances to promptly address and resolve concerns, thereby enhancing overall engagement and workplace satisfaction
Collaborated with senior executives to design, develop, implement, and evaluate new contract policies and procedures and lead cross-functional project teams to drive organizational success through well-coordinated contracting practices such as adapting to market changes, improving governance and guaranteeing compliance
Provided support to all employees and leadership through project and calendar management, preparation of reports, making travel arrangements and other administrative tasks while resolving administrative issues
Assisted business development with required due diligence on proposed contracts, by effectively maintaining database regarding sensitive contract information to help promote trust and confidentiality among vendors as well as mitigate cyber threats
Served as timekeeper, maintaining Time and Attendance records, verifying reported hours, and addressing discrepancies
While assisting with supply management and procurement duties
Created and planned corporate events to nurture and sustain staff engagement
Led negotiations for Fixed-Price Procurement (FFP) contracts with vendors to secure favorable terms and conditions
Drove and administered FFP contracts throughout the entire lifecycle, including drafting statements of work, requests for bid, evaluating proposals and selecting a contract or managing projects ensuring compliance with contractual obligations and milestones for United States Postal Services (USPS) contracts
Conducted thorough cost analysis for FFP contracts, identifying opportunities for cost reduction and efficiency improvements to optimize procurement, ensuring alignment with budgetary constraints and organizational goals
Evaluated vendor performance against contract requirements, addressing any issues and ensuring adherence to quality standards
Monitored contract awards, delivered any changes required, and communicated in a timely manner to the Operations team to ensure performance optimization, and promote vendor satisfaction.