Matilda Nimeisa
Florence,KY
Summary
A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
3
3
years of professional experience
Work History
Unloader
DHL Express
Florence
11.2024 - Current
- Read and attached appropriate labels and tags to products and packages for identification purposes.
- Handled packages safely while unloading and transporting.
- Reported any product issues to supervisors immediately.
- Identified potential hazards while working around machinery and equipment.
- Followed all safety regulations when handling heavy materials.
Cashier Team Lead
Hi Mart
Tumon
07.2023 - 07.2024
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Tracked company inventories, moved excess stock, and arranged products to improve sales.
- Processed refunds and exchanges according to company policy.
- Trained new cashiers on proper use of registers and store policies.
- Verified customer age requirement for alcohol or tobacco purchases.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
- Answered phone calls to assist customers with questions and orders.
- Scanned, priced, and bagged customer groceries quickly to keep lines moving.
Server
Hyatt Regency hotel
Tumon , Guam
12.2022 - 05.2023
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Operated POS terminals to input orders, split bills and calculate totals.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Checked food before serving it to customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Followed health safety guidelines when preparing and serving food products.
Cashier
Payless
, Guam
07.2022 - 11.2022
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Counted and balanced cashier drawers.
- Discounted purchases by scanning and redeeming coupons.
- Helped with purchases and signed customers up for rewards program.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Verified customer age requirement for alcohol or tobacco purchases.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Issued receipts, refunds, credits or change due to customers.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Education
Associate of Arts - Business Accountancy
Gateway Community And Technical College
Florence KentuckySkills
- Loading and unloading
- OSHA standards
- Package and pallet staging
- Safety protocols
- Warehouse safety protocols
- Scanner operation
- Strong math skills
- Security protocols
- Baggage inspection
- Security risk assessment
- File and database management
- Data entry
- Finance
- Microsoft Excel
- Attention to detail
- MS office
- Business knowledge
- Business principles
- Business management
- Business administration
- Math strategies
- Mental Math Abilities
- Math skills and analytics
- Email management
- Retail sales customer service
- Microsoft office
- Organizational skills
- Computer skills
- [Type] Software Proficiency
- Public speaking
- Google docs proficiency
- Microsoft Word mastery
Languages
English
Full Professional
Chuukese
Full Professional
Accomplishments
Scholarship • Live your dream Award
A & B honor rolls
Employee of the month
3.0 GPA
Certified international specialist
Korean 110 language class
Chamorro language class
Timeline
Unloader
DHL Express
11.2024 - Current
Cashier Team Lead
Hi Mart
07.2023 - 07.2024
Server
Hyatt Regency hotel
12.2022 - 05.2023
Cashier
Payless
07.2022 - 11.2022
Associate of Arts - Business Accountancy
Gateway Community And Technical College