Matilda OJo

• Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
• Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
• Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
• Monitored and documented client progress toward meeting goals and objectives.

• Recognized changes in behavior indicating potential crisis situations and took immediate and appropriate action.
• Handled conflict resolution among residents promptly and professionally, promoting a harmonious living environment for all parties involved.
• Maintained caring, supportive and safe environment for residents through careful monitoring and continuous oversight.
• Managed staffing schedules to ensure adequate shift coverage.

• Recognized changes in behavior indicating potential crisis situations and took immediate and appropriate action.
• Handled conflict resolution among residents promptly and professionally, promoting a harmonious living environment for all parties involved.
• Maintained caring, supportive and safe environment for residents through careful monitoring and continuous oversight.
• Managed staffing schedules to ensure adequate shift coverage.

• Maintained accurate records of client interactions, ensuring confidentiality and efficient case management.
• Assisted clients in understanding their rights and responsibilities as tenants, promoting healthy landlord-tenant relationships.
• Explained rental and housing regulations to clients and helped each discover best options for housing.
• Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.

Assist clients with their medical appointments,Administer medications as prescribed by the doctors. Accompanied clients for their family visits and recreation. Assist clients with meal preparation and feeding, shopping, laundry, shower and with their ADL's and grooming.