Matilda Shani
Lynn
Summary
Accomplished accounting professional with a robust background in supporting project teams and optimizing operational efficiency. Proven track record in streamlining processes, enhancing team productivity, and maintaining high standards in client communication. Adept at managing diverse tasks and fostering productive collaboration in fast-paced environments, leveraging strong problem-solving and organizational skills to drive results. Committed to delivering high-quality outcomes and adapting seamlessly to dynamic settings through exceptional communication and attention to detail.
Overview
13
13
years of professional experience
Work History
Associate
TJMAXX - North Myrtle Beach - SC
01.2024 - 10.2025
- Customer service & support
- Cash handling & POS transactions
- Merchandising & product display
- Inventory management & stock replenishment
- Loss prevention awareness
- Sales floor organization & cleanliness
- Team collaboration & communication
- Problem-solving & conflict resolution
- Time management & multitasking
- Retail sales & upselling
Accounting Manager
Albania Post Office - Fier
11.2019 - 12.2023
- Cash flow management
- Payroll administration
- Tax preparation & compliance
- Internal controls & risk management
- Audit preparation & support
- Process improvement & policy development
- ERP systems (QuickBooks, Yardi, SAP, NetSuite)
- Advanced Microsoft Excel (pivot tables, VLOOKUP, data analysis)
- Office administration & operations management
- Staff supervision, training & development
- Vendor management & contract negotiation
- Customer service & client relations
- Scheduling & task prioritization
- Problem-solving & decision-making
- Strong communication & interpersonal skills
- Time management & deadline execution
Accounting
Albania Post Office - Lushnje Al
03.2015 - 11.2019
- Financial reporting (GAAP/IFRS knowledge)
- General ledger accounting
- Accounts payable (AP) & accounts receivable (AR)
- Bank reconciliations
- Budgeting & forecasting
- Journal entries & month-end closing
- Payroll processing
- Tax preparation & compliance
- Variance analysis
- Cost accounting
Costumer Service
Intercom Data Servis (IDS)
09.2012 - 08.2013
- Monitored call quality and provided individual constructive feedback to enhance performance and address areas in need of improvement.
- Trained team members on performance metrics and consumer behavior identification.
- Executed Monthly Performance Plans with representatives to identify production gaps.
Education
University - Master Degree - Business Administration
Fakulteti Ekonomik Tirane
Tirane Albania06.2014
High school diploma -
06.2010
Skills
- Fluent in Albanian / English
- Merchandising
- Customer Service
- Supervising Experience
- Knowledge in Microsoft Word and Windows OPS
- Problem Resolution
- Inventory Management
- Hospitality
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Customer interaction
Languages
English
Full Professional
Albanian
Full Professional
Timeline
Associate
TJMAXX - North Myrtle Beach - SC
01.2024 - 10.2025
Accounting Manager
Albania Post Office - Fier
11.2019 - 12.2023
Accounting
Albania Post Office - Lushnje Al
03.2015 - 11.2019
Costumer Service
Intercom Data Servis (IDS)
09.2012 - 08.2013
University - Master Degree - Business Administration
Fakulteti Ekonomik Tirane
High school diploma -
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