Matilde Cuevas
server and host
San Francisco,CA
Summary
Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Server and Host
Private Individual
01.2021 - 11.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Checked identification for minimum age for sale of alcoholic beverages.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Answered customers' questions, recommended items and recorded order information.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Inspected dishes and utensils for cleanliness.
- Processed orders and sent to kitchen employees by [Action].
- Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic [Type] restaurant while maintaining calm, professional demeanor.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Weed Technician
Private Client
04.2020 - 01.2021
- Removed weeds, hazards and debris from common pathways to improve usability.
- Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal and thinning.
- Maintained routine landscaping schedules to boost lawn health.
- Provided expert lawn care, mulching, aerating and trimming around walks, walls and flower beds.
- Developed lasting customer relationships and grew network over time.
- Enhanced visibility and improved tree and bush shape through intentional pruning.
- Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees and grass.
- Completed timesheets and project reports on time to maintain client files for future reference.
Weed Technician
Private Client
06.2019 - 01.2020
- Removed weeds, hazards and debris from common pathways to improve usability.
- Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal and thinning.
- Maintained routine landscaping schedules to boost lawn health.
- Provided expert lawn care, mulching, aerating and trimming around walks, walls and flower beds.
- Enhanced visibility and improved tree and bush shape through intentional pruning.
- Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees and grass.
- Diagnosed problems with equipment and performed regular maintenance for long-term functionality.
- Diagnosed lawn and garden issues and recommended targeted solutions.
- Completed timesheets and project reports on time to maintain client files for future reference.
- Maximized water conservation, checking sprinkler spray angles and testing digital controller performance.
- Treated areas with pesticides to alleviate bugs and other pests and destroy weeds.
- Participated in seminars to better understand natural pest control products.
- Combined chemicals and mixed fertilizers, carefully observing all manufacturer instructions, to create proper mixtures and maintain safety.
Fashion Stylist Assistant
Vera Felix
03.2018 - 01.2020
- Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs
- Researched current fashion trends and competitor activity.
- Prepared for photo shoots by collecting props and steaming and iron cloth items.
- Assisted with [Number] fashion show productions by organizing model castings, attending fittings and fabric sourcing.
Architectural Intern
Mario Arturo Merodio Cuevas
02.2011 - 04.2018
- Studied local architectural regulations and codes to assist with designing.
- Utilized computer program AutoCAD and prepared [Number]% of design plans.
- Completed accurate site measurements.
- Organized and maintained blueprint files.
- Filled out building permit applications and submitted by deadline.
- Created, printed and modified drawings in AutoCAD and Revit.
- Recommended minor adaptations and modifications to complete working drawing sets.
Education
Industrial Design
Unam
Mexico City07.2018
High School Diploma -
Colegio De Ciencias Y Humanidades
Mexico City06.2013
Skills
- To-Go Order Preparation
- Bill Computation
- Suggestive Selling
- Food Sales and Promotion
- Stocking and Replenishing
- Dining Customer Service
- Guest Relations Management
- Menu Memorization
- Table Setting Arrangements
- Order Accuracy
- High-Volume Dining
- Process Payments
- Order Supplies
- Wine Pairings
- Assist Customers
- Wine Service
- Greet Guests
- Wine and Liquor Service
- Active Listening
- Guest Seating
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Server and Host
Private Individual
01.2021 - 11.2022
Weed Technician
Private Client
04.2020 - 01.2021
Weed Technician
Private Client
06.2019 - 01.2020
Fashion Stylist Assistant
Vera Felix
03.2018 - 01.2020
Architectural Intern
Mario Arturo Merodio Cuevas
02.2011 - 04.2018
Industrial Design
Unam
High School Diploma -
Colegio De Ciencias Y Humanidades
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