Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Matilyn Bahcmayer

Burnet

Summary

Dynamic Barista Trainer at Starbucks Coffee with proven leadership and exceptional customer service skills. Successfully trained new team members, fostering a positive environment and enhancing team collaboration. Recognized for effective time management and problem-solving abilities, contributing to improved customer satisfaction and loyalty. Committed to maintaining health and safety compliance in a fast-paced setting.

Experienced with developing and delivering barista training programs tailored to individual and team needs. Utilizes effective communication and hands-on training methods to ensure skill mastery and consistency in service. Track record of fostering teamwork, improving operational efficiency, and maintaining high standards of customer service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Barista Trainer

Starbuck Coffee
01.2020 - 05.2025
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

AVID Tutor

Burnet Cisd
09.2019 - 12.2019
  • Collaborated with teachers to identify areas where students needed additional support, resulting in improved academic performance.
  • Assisted students in developing effective study habits and time management skills, leading to more efficient learning.
  • Served as academic and social resource for high school and middle school students, leading writing process improvements, study skills, note-taking, test-taking skills and overall stress management.
  • Developed positive reinforcement techniques to provide feedback to students while building individual confidence levels.

Education

Bachelor of Arts For Teaching - Teacher

Central Texas College
Killeen, TX

Skills

  • Leadership experience
  • Health and safety compliance
  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Cash handling
  • Active listener
  • Exceptional customer service
  • Adaptive and creative
  • Excellent memory

Accomplishments

  • Earned black apron through Starbucks Coffee Master program
  • Assistant section leader and librarian for my band program in school for two years
  • Earned the highest degree you can get in the state for FFA
  • Qualified for State 4 years in a row for dairy judging in FFA

Certification

  • Food hander license

Timeline

Barista Trainer

Starbuck Coffee
01.2020 - 05.2025

AVID Tutor

Burnet Cisd
09.2019 - 12.2019

Bachelor of Arts For Teaching - Teacher

Central Texas College

Similar Profiles

CREATE PROFILE
Matilyn Bahcmayer