Matin Kearney
Bridgeport
Summary
Well-rounded professional committed to interacting with guests and resolving issues to propel customer satisfaction. Smoothly resolves issues, greets guests and oversees reception at busy establishments. Polished and tolerant when handling high-stress situations using appropriate responses.
Overview
1
1
year of professional experience
3
3
Years of Trade Vocational High School Education
1
1
Certification
Work History
Guest Services Associate
Jennifer McIntosh
Bridgeport
05.2025 - 12.2025
- Assisted customers with inquiries and provided accurate information.
- Handled cash transactions and managed point-of-sale systems efficiently.
- Maintained cleanliness and organization of the service area.
- Collaborated with team members to ensure smooth operations.
- Processed orders accurately and ensured timely delivery to guests.
- Provided support during peak hours to manage customer flow effectively.
- Guaranteed guest satisfaction and positive experience through genuine, enthusiastic and friendly interactions.
Education
Microsoft Office Specialist - Information Technology
Bullard-Havens Technical High School
Bridgeport, Connecticut 08.2023 - 02.2026
Skills
- Microsoft Office
- Customer service
- Cash handling
- Team collaboration
- Effective communication
- Problem solving
- Point-of-sale operation
- Professional appearance
- Guest relations
- Shift change management
- Food and beverage area setup
Certification
- Microsoft Office Specialist (Excel 2019)
Timeline
Guest Services Associate
Jennifer McIntosh
05.2025 - 12.2025
Microsoft Office Specialist - Information Technology
Bullard-Havens Technical High School
08.2023 - 02.2026