Matina Dudley
Social Circle,GA
Overview
2025
2025
years of professional experience
Work History
Patient Access Representative
WellStar Kennestone Hospital
04.2019 - 07.2024
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Taught patients and families to use at-home medical equipment.
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
- Compiled and maintained patient medical records to keep information complete and up-to-date.
- Trained new staff on filing, phone etiquette and other office duties.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Recommended service improvements to minimize recurring patient issues and complaints.
Quality Control Checker
KING'S HAWAIIAN
01.2022 - 04.2024
- Ensuring cleanliness, tidiness and safety of the work environment
- Loading and unloading delivery vehicles
- Accepting delivery of inventory
- Counting and confirming inventory
- Inspecting inventory for damage and faults
- Communicating errors to relevant parties
- Marking and labeling stock
- Storing inventory in an accessible manner
- Loading and wrapping stock on pallets
- Building loads with forklift and electric pallet jack
FEDEX distribution center
01.2019 - 01.2022
- Completes shipments by processing and loading orders
- Prepares orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in the delivery area
- Completes deliveries by driving trucks or vans to and from vendors
- Maintains truck or van by completing preventive maintenance requirements and arranging for repairs
- Enforces inventory controls by collecting stock location orders and printing requests
- Provides quality service by following organization standards
- Preserves a safe and clean work environment by keeping shelves, pallet area, and workstations neat
- Promotes clean shipping supply area by complying with procedures, rules, and regulations
- Completes reports by entering required information
- Contributes to team effort by accomplishing related results as needed
UPS ground
01.2015 - 01.2018
- Examine in-going and outgoing shipments
- Organize warehouse space
- Receive, unload and place incoming inventory items appropriately
- Check, verify and fill customer invoices
- Abide by all company safety and hygiene regulations
- Contribute ideas on ways to improve or optimize warehousing procedures
- Keep warehouse clean and organised daily
- Organize warehouse space
- Receive, unload and place incoming inventory items appropriately
Sales/Coordinator for Home Dept.
Marshalls
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
Grocery works
01.2002 - 01.2010
- Process, package and ship orders accurately
- Organize stocks and maintain inventory
- Inspect products for defects and damages
- Examine ingoing and outgoing shipments
- Organize warehouse space
- Receive, unload and place incoming inventory items appropriately
- Check, verify and fill customer invoices
- Keep updated records and files
Education
Bachelor degree - Criminal Justice
STRAYER University
Atlanta, GA04.2017
Associate - Health Information Management
Mountain View College
Dallas, TX01.2011
Certificate - Unit Coordinator/Office Secretary
Richland College
Dallas, TX01.2007
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Alderson Broaddus College
Philippi, WV01.1996
High School - undefined
RIBAMBELE High School
RDC, Zaire05.1994
Skills
- Computer and typing knowledge
- Bilingual French & English
- MS-Office proficiency
- Proven warehouse experience
- Ability to operate forklift
- Ability to operate hand truck
- Ability to operate pallet jack
- Knowledge of warehouse data system
- Team player
- Organizational skills
- Ability to lift or move heavy products
Timeline
Quality Control Checker
KING'S HAWAIIAN
01.2022 - 04.2024
Patient Access Representative
WellStar Kennestone Hospital
04.2019 - 07.2024
FEDEX distribution center
01.2019 - 01.2022
UPS ground
01.2015 - 01.2018
Grocery works
01.2002 - 01.2010
Bachelor degree - Criminal Justice
STRAYER University
Associate - Health Information Management
Mountain View College
Certificate - Unit Coordinator/Office Secretary
Richland College
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Alderson Broaddus College
High School - undefined
RIBAMBELE High School
Sales/Coordinator for Home Dept.
Marshalls
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