MATISSA BROWN
Rome,GA
Summary
- Hardworking and competent professional with extensive knowledge in operations with over 2 decades of efficient production and manufacturing experience.
- Decade of supervisory manufacturing experience.
- Punctual and professional, willing to work various shifts and driven to perform successfully in solitary role or as part of team.
- Highly skilled. Driven. Smart
- Teamplayer, Safety Oriented.
- Compassionate, Reliable with great interpersonal and team collaboration skills. Strong work ethics.
Overview
32
32
years of professional experience
Work History
Lab Technician. SAP Operator, Prescale Trainer
Kerry Ingredients
Rome , GA
2020.10 - 2024.07
- Measured and weighed items to meet quality standards and prevent waste.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Used daily system logs to document production information, discussing issues with management.
- Used SAP system to scan, find orders, and input all information, inventory.
- Trained new hires on new line in prescale.
- Certified trained forklift driver
Quality Technician- Team Lead
Voestalpine Automotive Components
White , GA
2018.04 - 2020.02
- Conducted root cause analysis on non-conforming parts, identified corrective actions, and reported findings to management.
- Maintained accurate records of all inspections performed and results obtained using CAQ database. (hourly checks)
- Performed visual inspections of finished products.
- Performed detailed inspections of products to ensure they met customer requirements and industry standards.
- Performed visual and dimensional inspections on manufactured parts.
- Supervised 3rd party team (20+employees)
- QBD training. QRQC Training.
Machine Operator, Team Lead
Kelloggs Snacks
Lindale , GA
2006.01 - 2017.12
- Adjusted machine settings according to production requirements. HMI Langen Robotic machine.
- Troubleshoot and diagnose malfunctions in equipment or processes. Sanitize and clean machine.
- Observe machine operations to detect any problems or defects in the finished product.
- Inspect finished workpieces to ensure conformance with specifications, taste food hourly on product.
- Documented daily production data and maintenance issues.
- Maintained a positive work environment that promoted collaboration between team members.
- Promoted to a leadership position in recognition of a strong work ethic and supervised my line to be an exceptional team.(20-40 employees)
- Dedicated team player with impactful participation in various company boards.
- Safety Committee (5yrs), Kaizen Committee(10yrs)
- Cultural Differences, Training Facilitator
- 5S committee
Assembly Line Leader, Quality
F&P America
Rome , GA
2002.04 - 2005.09
- Produced brake lines for Honda.
- Worked in a fast-paced environment, assembling parts using hydraulic guns and torque wrenches.
- Inspected finished products to ensure they met company standards prior to shipment.
- Provided guidance and support to workers regarding their duties and responsibilities.
- Prepared operations data to produce comprehensive reports to management.
- Directed and coordinated production activities, encouraging employees to meet specifications.
Tufting Machine Operator /Creeler
Mohawk Industries
Armuchee , GA
1995.07 - 2001.12
- Set up tufting machines and adjust tension, depth of pile, stitch length, and color according to job specifications.
- Follow safety protocols while operating machinery to prevent injuries or accidents.
- Operate multiple tufting machines simultaneously to produce carpets, rugs, and other textile products.
- Monitor machine performance during operation to ensure proper functioning.
- Read production sheets and loaded creels and knitters with various types of yarn to meet demands of each run.
- Inspected the yarn for quality assurance purposes.
- Cleaned creel between batches to prevent cross-contamination of colors.
- forklift driver
Certified Customer Service Representative
Universal Taxes
Rome , GA
1992.10 - 1995.05
- Provided accurate information about products and services to customers on our products.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
- Maintained a high level of professionalism when dealing with difficult customers.
- We developed a software to do taxes on Taxwise.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answered inbound calls, to facilitate customer service.
Education
Certified Customer Service Specialist - Customer Service
GNTC
Rome, GA1992-01
High School Diploma -
Pepperell High School
Lindale, GA1992-01
Bachelor of Science - Business Management
Strayer University
Washington, DCSome College (No Degree) - Quality Engineer
ASU
Tempe, AZSkills
Interpersonal/Communication Skills
- Good communication skills,and provides respectful feedback with diverse cultures and personalities.
- Great Communication effectively coaches and supports team.
- Attend and actively participates in meetings to achieve team goals.
Manufacturing/Production
- Quality Management and Inspection.
- Quality control and Quality Assurance.
- SAP, Logistics, Manufacturing.
- Micrometers, Calipers,CNC (laser machine)
- Machine Operator, Forklift driver
Administrative
- Compiled reports.
- Organized with attention to detail.
- Comfortable with most arithmetic and computer equipment.
Languages
English
Full Professional
Spanish
Limited
References
References available upon request.
Timeline
Lab Technician. SAP Operator, Prescale Trainer
Kerry Ingredients
2020.10 - 2024.07
Quality Technician- Team Lead
Voestalpine Automotive Components
2018.04 - 2020.02
Machine Operator, Team Lead
Kelloggs Snacks
2006.01 - 2017.12
Assembly Line Leader, Quality
F&P America
2002.04 - 2005.09
Tufting Machine Operator /Creeler
Mohawk Industries
1995.07 - 2001.12
Certified Customer Service Representative
Universal Taxes
1992.10 - 1995.05
Certified Customer Service Specialist - Customer Service
GNTC
High School Diploma -
Pepperell High School
Bachelor of Science - Business Management
Strayer University
Some College (No Degree) - Quality Engineer
ASU
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