MATISSA BROWN
Rome,GA
Summary
- Hardworking and competent professional with extensive knowledge in operations with over 2 decades of efficient production and manufacturing experience.
- Decade of supervisory manufacturing experience.
- Punctual and professional, willing to work various shifts and driven to perform successfully in solitary role or as part of team.
- Highly skilled. Driven. Smart
- Teamplayer, Safety Oriented.
- Compassionate, Reliable with great interpersonal and team collaboration skills. Strong work ethics.
Overview
32
32
years of professional experience
Work History
Lab Technician. SAP Operator, Prescale Trainer
Kerry Ingredients
Rome, GA
10.2020 - 07.2024
- Measured and weighed items to meet quality standards and prevent waste.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Used daily system logs to document production information, discussing issues with management.
- Used SAP system to scan, find orders, and input all information, inventory.
- Trained new hires on new line in prescale.
- Certified trained forklift driver
Quality Technician- Team Lead
Voestalpine Automotive Components
White, GA
04.2018 - 02.2020
- Conducted root cause analysis on non-conforming parts, identified corrective actions, and reported findings to management.
- Maintained accurate records of all inspections performed and results obtained using CAQ database. (hourly checks)
- Performed visual inspections of finished products.
- Performed detailed inspections of products to ensure they met customer requirements and industry standards.
- Performed visual and dimensional inspections on manufactured parts.
- Supervised 3rd party team (20+employees)
- QBD training. QRQC Training.
Machine Operator, Team Lead
Kelloggs Snacks
Lindale, GA
01.2006 - 12.2017
- Adjusted machine settings according to production requirements. HMI Langen Robotic machine.
- Troubleshoot and diagnose malfunctions in equipment or processes. Sanitize and clean machine.
- Observe machine operations to detect any problems or defects in the finished product.
- Inspect finished workpieces to ensure conformance with specifications, taste food hourly on product.
- Documented daily production data and maintenance issues.
- Maintained a positive work environment that promoted collaboration between team members.
- Promoted to a leadership position in recognition of a strong work ethic and supervised my line to be an exceptional team.(20-40 employees)
- Dedicated team player with impactful participation in various company boards.
- Safety Committee (5yrs), Kaizen Committee(10yrs)
- Cultural Differences, Training Facilitator
- 5S committee
Assembly Line Leader, Quality
F&P America
Rome, GA
04.2002 - 09.2005
- Produced brake lines for Honda.
- Worked in a fast-paced environment, assembling parts using hydraulic guns and torque wrenches.
- Inspected finished products to ensure they met company standards prior to shipment.
- Provided guidance and support to workers regarding their duties and responsibilities.
- Prepared operations data to produce comprehensive reports to management.
- Directed and coordinated production activities, encouraging employees to meet specifications.
Tufting Machine Operator /Creeler
Mohawk Industries
Armuchee, GA
07.1995 - 12.2001
- Set up tufting machines and adjust tension, depth of pile, stitch length, and color according to job specifications.
- Follow safety protocols while operating machinery to prevent injuries or accidents.
- Operate multiple tufting machines simultaneously to produce carpets, rugs, and other textile products.
- Monitor machine performance during operation to ensure proper functioning.
- Read production sheets and loaded creels and knitters with various types of yarn to meet demands of each run.
- Inspected the yarn for quality assurance purposes.
- Cleaned creel between batches to prevent cross-contamination of colors.
- forklift driver
Certified Customer Service Representative
Universal Taxes
Rome, GA
10.1992 - 05.1995
- Provided accurate information about products and services to customers on our products.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
- Maintained a high level of professionalism when dealing with difficult customers.
- We developed a software to do taxes on Taxwise.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answered inbound calls, to facilitate customer service.
Education
Certified Customer Service Specialist - Customer Service
GNTC
Rome, GA01-1992
High School Diploma -
Pepperell High School
Lindale, GA01-1992
Bachelor of Science - Business Management
Strayer University
Washington, DCSome College (No Degree) - Quality Engineer
ASU
Tempe, AZSkills
Interpersonal/Communication Skills
- Good communication skills,and provides respectful feedback with diverse cultures and personalities
- Great Communication effectively coaches and supports team
- Attend and actively participates in meetings to achieve team goals
Manufacturing/Production
- Quality Management and Inspection
- Quality control and Quality Assurance
- SAP, Logistics, Manufacturing
- Micrometers, Calipers,CNC (laser machine)
- Machine Operator, Forklift driver
Administrative
- Compiled reports
- Organized with attention to detail
- Comfortable with most arithmetic and computer equipment
Languages
English
Full Professional
Spanish
Limited
References
References available upon request.
Timeline
Lab Technician. SAP Operator, Prescale Trainer
Kerry Ingredients
10.2020 - 07.2024
Quality Technician- Team Lead
Voestalpine Automotive Components
04.2018 - 02.2020
Machine Operator, Team Lead
Kelloggs Snacks
01.2006 - 12.2017
Assembly Line Leader, Quality
F&P America
04.2002 - 09.2005
Tufting Machine Operator /Creeler
Mohawk Industries
07.1995 - 12.2001
Certified Customer Service Representative
Universal Taxes
10.1992 - 05.1995
Certified Customer Service Specialist - Customer Service
GNTC
High School Diploma -
Pepperell High School
Bachelor of Science - Business Management
Strayer University
Some College (No Degree) - Quality Engineer
ASU
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