Matisse Felton
San Leandro,CA
Summary
Hardworking Project Manager gifted at performance specification and reviewing designs to meet client expectations. Engaging and personable professional who monitors work quality, manages key milestones and delivers exemplary customer service. Exhibits excellent technical skills in using project management methodologies, SAP, JIIRA, SMARTSHEET and other SAAS database tools to increase productivity, quality and throughput.
Overview
9
9
years of professional experience
Work History
Project Manager
Walters & Wolf
10.2021 - 05.2024
- Managed commercial Glazing construction projects by working effectively with general contractors, subcontractors, engineers and architects.
- Developed and executed pre-construction milestones on project schedule.
- Consulted with clients to define objectives and develop scopes.
- Scheduled workforce needs with superintendents and allocated company resources to meet project requirements.
- Streamlined permitting processes by proactively engaging with local authorities early in the planning stages of each project.
- Planned, designed, and scheduled phases for large projects.
Service Planner, Contractor
Progressive, PG&E, Oakland
12.2019 - 06.2020
- Provide customer contact, project coordination, billing, and contract preparation for installation of new business gas and or electric facilities for residential and commercial projects.
- Coordinate labor and materials for traffic control, easements including improvements.
- Responsible for approvals for new meter locations, trench routes, sketching.
- Manage scope, schedule and all cost from initiation to meter set for primary and secondary extensions.
- Coordinate all other departments or individuals who are involved with the project, and work to define projects background.
- Identifies areas for cost savings for applicants as well as PG&E.
- Execute best practices for information on Tariff's, Compliance, Permits and Land rights.
- Provide estimating, applicants, engineering, and additional various construction partners and project members with rate and rule information.
- Maximized business potential by providing excellent customer service and ensuring 95% client retention.
Assistant Project Manager
Ridgeway Electric
05.2019 - 09.2019
- Assist Project Managers, Superintendents, and Owner in coordinating the activities of Commercial and Residential Electrical projects to ensure cost, schedule, document control, and quality standards are met.
- Worked with electrical customers to understand needs and provide services for requested upgrades.
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Managed bookkeeping, prepared budgets and cost reports.
- Achieved maximum cost effectiveness by providing value engineering for construction means and methods.
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
Business Administration Operations Supervisor
Blueprint Studios
01.2017 - 05.2019
- Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
- Managed CRM database, including troubleshooting, maintenance, updates and report generation.
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Led facility management staff and consultants in producing business plan that focused on all aspects of facility operations, including setting priorities and job assignments.
- Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
- Managed implementation of IT software.
Hotel Operations Manager
Ginosi Apartels
01.2017 - 01.2018
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Established internal databases and record management systems to enhance accuracy and integrity of all documentation and data.
- Supervised team front desk agents, housekeeping staff to resolve issues arising during shifts.
- Drove operational improvements which resulted in savings and improved profit margins.
Membership Specialist/Operations Assistant
Golden 1 Credit Union
05.2015 - 09.2016
- Worked with clients to address and respond to client and partnership management issues.
- Presented new and additional products and services to existing customers.
- Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
- Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Promoted products or services to each customer to consistently achieve sales targets.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Education
Bachelor of Arts - Corporate Communication, Management
Northern Illinois University
Dekalb, ILCertification - Project Management
University of California Berkeley
San Francisco, United StatesSkills
- Project Management Methodologies
- Software Proficiency
- Data Analysis
- Cost Control
- Time Management
- Effective Communication
- Adaptation
- Problem Solving
Timeline
Project Manager
Walters & Wolf
10.2021 - 05.2024
Service Planner, Contractor
Progressive, PG&E, Oakland
12.2019 - 06.2020
Assistant Project Manager
Ridgeway Electric
05.2019 - 09.2019
Business Administration Operations Supervisor
Blueprint Studios
01.2017 - 05.2019
Hotel Operations Manager
Ginosi Apartels
01.2017 - 01.2018
Membership Specialist/Operations Assistant
Golden 1 Credit Union
05.2015 - 09.2016
Bachelor of Arts - Corporate Communication, Management
Northern Illinois University
Certification - Project Management
University of California Berkeley
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