Matoshia Bell

• Oversaw daily shipping operations, ensuring timely and accurate order fulfillment.
• Trained and mentored team members on safety procedures and operational best practices.
• Implemented process improvements that enhanced workflow efficiency in shipping department.
• Coordinated inventory management, optimizing stock levels to meet demand forecasts.
• Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
• Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
• Inspected incoming and outgoing shipments to identify discrepancies with records.
• Moved shipment materials to and from designated areas using lift and hand trucks.
• Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.

Assisted in various roles at People Ready, including construction tasks, general cleanup, and housekeeping duties. Supported team operations as a lead shift worker. Contributed to multiple projects by performing diverse responsibilities.

• Operated forklifts to transport materials within warehouse, ensuring timely delivery to various departments.
• Conducted regular safety checks on equipment, maintaining compliance with safety regulations and protocols.
• Assisted in inventory management by accurately tracking stock levels and reporting discrepancies.
• Collaborated with team members to streamline loading and unloading processes, enhancing overall efficiency.

• Prepared food items according to standardized recipes and portion specifications.
• Operated kitchen equipment safely and efficiently to maintain workflow.
• Maintained cleanliness of workstations and adhered to food safety standards.
• Assisted in inventory management, ensuring proper stock levels of ingredients.

• Greeted and seated guests promptly, ensuring exceptional first impressions.
• Managed reservation systems, optimizing guest flow during peak hours.
• Coordinated with kitchen and service staff to enhance dining experience.
• Trained new hosts on customer service protocols and operational standards.
• Handled guest inquiries and complaints, resolving issues efficiently.
• Monitored dining area to ensure attentive service throughout shifts.
• Assisted in maintaining cleanliness and organization of the front-of-house area.