Matrice Evans
Augusta,Georgia
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical, and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
10
10
years of professional experience
Work History
Office Manager
Agape Care Georgia
Augusta, GA
12.2020 - Current
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Updated reports, managed accounts and generated reports for company database.
- Oversaw work processes and performed quality control tasks to increase revenue and reduce production times.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Coordinated special projects and managed schedules.
- Coordinated and aligned corporate and office schedules and disseminated important work information to employees.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Certified Nursing Assistant
Alliance Hospice
Martinez, GA
06.2016 - 12.2020
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Certified Nursing Assistant
Harrington Park Rehab Center
Augusta, GA
01.2012 - 12.2015
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
Education
No Degree - Certified Nursing Assistant
Tender Care Training Center
Augusta, GAAssociate of Science - Medical Office And Billing Specialist
Ultimate Medical Academy - Clearwater
Clearwater, FL11.2020
Skills
- Documentation and control
- Policy and Procedure Modification
- Expense Reporting
- Team Leadership
- Documentation expertise
- Office management
- Scheduling
- Payroll and budgeting
- Organizational skills
- Database administration
- Mail handling
- Excellent multi-tasking ability
- Administrative support
- Staff Management
- Account Reconciliation
Timeline
Office Manager
Agape Care Georgia
12.2020 - Current
Certified Nursing Assistant
Alliance Hospice
06.2016 - 12.2020
Certified Nursing Assistant
Harrington Park Rehab Center
01.2012 - 12.2015
No Degree - Certified Nursing Assistant
Tender Care Training Center
Associate of Science - Medical Office And Billing Specialist
Ultimate Medical Academy - Clearwater
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