Matrix Corke
Jefferson City,TN
Summary
Cybersecurity professional with hands-on experience across both MSSP and internal environments, supporting over 80 client infrastructures in a 24/7 SOC and managing endpoint, network, and user security for small business operations. Skilled in threat detection, alert triage, incident response, and vulnerability management across diverse toolsets and technologies.
Experienced in phishing analysis, SIEM and EDR platforms, patch management, and technical documentation. Strong investigative mindset with a growing focus on digital forensics and incident reconstruction, supported by ongoing practical training and lab-based research.
Committed to improving detection workflows, reducing risk, and delivering measurable security outcomes through precision, adaptability, and continuous development.
Overview
11
11
years of professional experience
1
1
Certification
Work History
SOC Analyst II
Avertium
10.2024 - Current
- Monitor and analyze security events across 80+ client environments in a 24/7 MSSP Security Operations Center (SOC), supporting both healthcare (HIPAA) and fintech (PCI DSS) organizations.
- Utilize SIEM and EDR tools including LogRhythm, Splunk, Microsoft Sentinel, FortiSIEM, AT&T USM Anywhere, and SentinelOne for threat detection, incident response, and investigation.
- Respond to 600–800 security alerts per week, performing triage, enrichment, correlation, and escalation for incidents involving malware, ransomware, privilege escalation, and lateral movement.
- Reduced false positives by ~30% through tuning correlation rules, analyzing historical data, and optimizing detection content to increase SOC efficiency.
- Conduct daily vulnerability scans using Nessus, assess CVSS severity, and provide clients with prioritized remediation guidance.
- Perform root cause analysis for escalated incidents to support long-term prevention and response improvement.
- Interface directly with clients during active incidents, assisting with investigation, impact assessment, and technical documentation.
- Collaborate with internal and client-side IT teams to deploy custom detection use cases, validate logging pipelines, and enforce security controls.
- Produce incident reports, timelines, and recommendations to support compliance, audit readiness, and client transparency.
- Continuously align detection and response procedures with the MITRE ATT&CK framework and current threat intelligence.
IT Security Specialist
Tennessee Tuned
09.2022 - 03.2025
- Managed and responded to phishing attempts, conducted user awareness training, and implemented procedures to reduce social engineering risk.
- Performed patch management and regular updates for operating systems, applications, and third-party tools across all endpoints.
- Maintained endpoint security using antivirus solutions, encryption tools, and user access control best practices.
- Installed, configured, and secured workstations, laptops, and productivity software, ensuring compliance with internal IT security policies.
- Provided frontline response to security events, suspicious activity, and system-related support issues.
- Supported network configuration and maintenance, including firewall rules, switch settings, and basic routing.
- Documented IT and security procedures for onboarding, offboarding, incident handling, and asset tracking.
- Worked cross-functionally with leadership to enforce security policies, acceptable use standards, and data protection best practices.
Warehouse Manager/ Parts Rep.
Beard Equipment Company
01.2022 - 07.2022
- Recorded sales transactions, implemented inventory control methods, ensured accurate fulfillment of parts orders, and maintained positive relationships with coworkers and vendors.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
Senior Parts Specialist
Jaguar Land Rover
02.2021 - 01.2022
- Managed parts sales process, maintained communication with customers, executed order fulfillment, and sourced out-of-stock parts.
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
- Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
Senior Parts Specialist
Nissan Motor Corporation
08.2020 - 01.2021
- Maintained records of sales, oversaw retail sales floor, coordinated timely delivery of parts, and managed invoice processing.
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Tracked parts use and charged items to customer accounts for billing.
- Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Increased customer satisfaction by efficiently managing parts inventory and ensuring timely delivery of orders.
- Assisted customers with troubleshooting and part selection, providing knowledgeable guidance to ensure proper fitment of components.
Assistant Manager
O'Reilly Auto Parts
10.2019 - 08.2020
- Managed daily operations, resolved technical issues, trained new employees, and implemented marketing strategies to increase sales.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Front of House Manager
Longhorn Steakhouse
10.2018 - 10.2019
- Directed daily operations, supervised staff, managed reservations, and ensured compliance with health and safety protocols.
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
- Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
- Trained new hires on company policies, procedure, s as well as proper food handling techniques which resulted in reduced turnover rates.
Senior Embedded Systems Engineer
US Army
04.2014 - 10.2016
- Operated and maintained radar systems, ensuring secure communications and seamless system integration.
- Streamlined communication processes between radar operators and command centers, reducing response times during high-priority situations.
- Conducted evaluations of new radar system prototypes, providing valuable feedback for improvement before widespread deployment.
- Enhanced system efficiency through regular maintenance, troubleshooting, and repairs to ensure optimal performance.
- Contributed to the development of new tactics, techniques, and procedures for integrating radar technology into combat operations.
- Improved unit effectiveness by timely processing and disseminating intelligence data gathered from radar systems.
- Participated in reconnaissance missions, gathering critical data to support strategic decision-making.
Education
No Degree - Information Technology
New Horizons of NE Florida (Jacksonville)
Jacksonville, FL10.2020
General Educational Development -
Gadsden State Community College
Gadsden, AL11.2013
Skills
- Incident Detection and Response
- SIEM Platforms: Splunk, Microsoft Sentinel, FortiSIEM, LogRhythm, USM Anywhere
- EDR Tools: SentinelOne, Microsoft Defender for Endpoint, Microsoft 365 Defender
- Alert Triage, Correlation Rule Tuning, and Threat Enrichment
- Vulnerability Scanning and Risk Prioritization
- Patch Management and Endpoint Hardening
- Windows and Linux System Administration
- Phishing Analysis and Security Awareness Training
- Log Analysis and Root Cause Investigation
- Digital Forensics and File System Analysis
- Technical Documentation and Incident Reporting
- Cross-Functional Team Collaboration and Communication
Websites
Certification
- Practical Network Penetration Tester (PNPT)
- CompTIA Security+
- SentInelOne IR Enginner SIREN
PERSONAL DEVELOPMENT
- Completed hands-on TCM Security courses including Practical Ethical Hacking, Windows Privilege Escalation, and Practical Phishing Campaigns.
- Studied OSINT and DFIR through Udemy, reinforcing skills in threat intelligence, forensic analysis, and evidence handling.
- Volunteer with Trace Labs, applying OSINT techniques in real-world investigations.
- Active participant in CTF platforms like TryHackMe and Hack The Box to strengthen red and blue team capabilities.
- Progressing through the LetsDefend SOC Analyst course with a focus on alert triage, tooling, and real-world SOC workflows.
- Preparing for CompTIA CySA+ (exam planned for August 2025).
- Stay current with evolving threats through blogs, webinars, and practical labs.
Timeline
SOC Analyst II
Avertium
10.2024 - Current
IT Security Specialist
Tennessee Tuned
09.2022 - 03.2025
Warehouse Manager/ Parts Rep.
Beard Equipment Company
01.2022 - 07.2022
Senior Parts Specialist
Jaguar Land Rover
02.2021 - 01.2022
Senior Parts Specialist
Nissan Motor Corporation
08.2020 - 01.2021
Assistant Manager
O'Reilly Auto Parts
10.2019 - 08.2020
Front of House Manager
Longhorn Steakhouse
10.2018 - 10.2019
Senior Embedded Systems Engineer
US Army
04.2014 - 10.2016
No Degree - Information Technology
New Horizons of NE Florida (Jacksonville)
General Educational Development -
Gadsden State Community College
Similar Profiles
Brian E. BilodeauBrian E. Bilodeau
VICE PRESIDENT Revenue Operations at AvertiumVICE PRESIDENT Revenue Operations at Avertium
Summer DyrrSummer Dyrr
Office Coordinator at AvertiumOffice Coordinator at Avertium
Mikah PerezMikah Perez
Sr. Account Executive at AvertiumSr. Account Executive at Avertium
Leah RiggsLeah Riggs
Self Employed at Sole ProprietorshipSelf Employed at Sole Proprietorship
Raymond Joel McDevittRaymond Joel McDevitt
Game Day Operations and Special Events Coordinator at Carson-Newman UniversityGame Day Operations and Special Events Coordinator at Carson-Newman University