Matt Arnold

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Assists Director with daily operational requirements and provide contractual support
• Assists Director with regulatory investigations and mitigation processes
• Coach and counsel direct reports to mentor and improve performance
• Member of Crew Scheduling IROP playbook and CBA implementation teams.
• DFW HCC Crew Scheduling liaison working closely with HCC leadership and both internal and external customers

Provides support and direction to our FSMs, APA and APFA while coordinating and communicating changes and crew legality issues with the crew trackers. Interprets and executes changes to operational schedule during regular and irregular operations. Provides frontline guidance and coaching to the tracking staff.

Monitoring flight progress using OMS, Screen Printer, Crew Watch, Ops Advisor, DECS, RES, Tableau and various other products to ensure QLA crew compliment on each flight.

• Developed contingency plans to address unforeseen staffing shortages or operational disruptions due to weather or other factors.
• Facilitated open lines of communication between management teams across flight operations departments through regular meetings and updates on schedule performance metrics.
• Maintained accurate records of pilot qualifications, certifications, and training requirements for regulatory compliance.

• Monitored and reviewed programming to guarantee met schedules, guidelines and quality performances.
• Prepared daily schedules for personnel and equipment to foster smooth functioning of broadcast.
• Managed fleet network operations to promote uninterrupted network services.
• Identified opportunities for cost savings through careful analysis of existing processes, ultimately making impactful changes where needed most.