Summary
Overview
Work History
Education
Skills
Timeline
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Matt Backman

Matt Backman

Topsham,ME

Summary

Results-driven Account Executive with 30+ years in the commercial furniture industry, demonstrating expertise in customer relationship management and sales strategy. Established strong connections with decision-makers, leading to significant revenue growth. Experienced in contract negotiation and committed to delivering superior post-sale support, ensuring client loyalty and satisfaction.

Overview

32
32
years of professional experience

Work History

Account Executive

Exterus Business Furniture
Portland, Maine
08.2020 - Current
  • Teknion dealer with a personal focus on architectural solutions.
  • CAP proficient.
  • ACCELERASTE CRM
  • Cultivated relationships with key decision-makers through regular visits and follow-up calls.
  • Developed comprehensive sales plans to drive revenue growth in assigned territory.
  • Negotiated contracts with clients to secure profitable agreements for company.
  • Conducted market research to identify new business opportunities and client preferences.
  • Maintained accurate records of sales activities using CRM software systems.
  • Provided ongoing technical support post-sale to enhance customer satisfaction.

Account Executive

Office Resources
Portland, Maine
07.2013 - 06.2020
  • Knoll Dealership.
  • GIZA and CAP proficiency improved
  • Cultivated long-lasting relationships with architects and designers to drive business success.
  • Assisted customers with product selection for optimal satisfaction.
  • Engaged customers to build rapport, fostering loyalty and repeat business.
  • Presented product features and benefits effectively to potential customers.
  • Utilized CRM software to manage accounts and track leads throughout sales cycle.
  • Participated in trade shows to promote products and connect with prospects.
  • Trained junior sales staff on best practices and company policies.

Sales Associate

Tab Office Systems
Kennebunk, Maine
06.2006 - 07.2013
  • Sold numerous furniture manufacturers.
  • Self-trained on design software GIZA/20/20.
  • Oversaw delivery and installation.
  • Assisted customers in selecting products and addressing inquiries.
  • Engaged with customers to build rapport and foster loyalty.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Described merchandise and explained use, operation and care.

Project Manager

Corperate Officeworks
New York, New York
10.2000 - 06.2006
  • Led cross-functional teams to deliver project goals within defined timelines.
  • Coordinated project schedules and resource allocations to optimize efficiency.
  • Implemented project management tools for tracking progress and communication.
  • Mentored junior team members on project management best practices and methodologies.
  • Communicated updates to executives, ensuring transparency on project status and challenges.
  • Managed multiple projects with competing deadlines simultaneously.
  • Built and established strong partnerships with teams, vendors and contractors.
  • Maintained records of all documents related to each project including specifications, change orders, invoices.
  • Led meetings with internal team members, consultants and contractors.
  • Conducted periodic inspections of job sites for quality and progress.
  • Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
  • Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.

Furniture Installer /Construction Foreman

I & R Associates
Portland , ME
02.1994 - 10.2000
  • Installed various manufacturers' product lines for family-owned furniture installation company.
  • Certified as KI Wall and Fixed Seating Installer, ensuring quality standards.
  • Oversaw multiple KI fixed seating projects with over-the-road crew.
  • Supported excavation and foundation work through hands-on labor.
  • Trained new crew members in safety protocols and construction techniques.
  • Organized tools and equipment to uphold cleanliness on job sites.
  • Motivated crew members to foster teamwork and maintain safety standards.
  • Directed workers in adhering to blueprints for precise installation or repair.

Education

High School Diploma -

Mt, Ararat
Topsham Maine
06-1993

Skills

  • Customer relationship management
  • Sales strategy
  • Market research
  • Effective communication
  • Problem solving
  • Relationship building
  • Team leadership
  • Client presentations

Timeline

Account Executive

Exterus Business Furniture
08.2020 - Current

Account Executive

Office Resources
07.2013 - 06.2020

Sales Associate

Tab Office Systems
06.2006 - 07.2013

Project Manager

Corperate Officeworks
10.2000 - 06.2006

Furniture Installer /Construction Foreman

I & R Associates
02.1994 - 10.2000

High School Diploma -

Mt, Ararat

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