Summary
Overview
Work History
Education
Skills
Timeline
Manager
Matt Bagley

Matt Bagley

Senior Manager

Summary

Energetic strategic leader with diverse experience in developing high performance teams, teaming with the business to execute key strategies, providing excellent value for money, implementing transformation projects, continually improving the customer experience. My interests include working with organisations that are committed to improving business processes, customer experiences, shifting to digital and championing engagement. My passion is getting things done.

Overview

24
24
years of professional experience
13
13
years of post-secondary education

Work History

Freight Consultant / Franchise Owner

InXpress Greater Wellington 
Wellington, WGN
10.2020 - Current

Experienced business manager and franchise owner

  • Freight consultant with international consultancy firm InXpress. Providing unique shipping solutions and savings for small and medium sized enterprises
  • Increased customer accounts and revenues 20% month over month

Service Leader, Service Integration & Delivery Management

Inland Revenue Department
Wellington, WGN
09.2019 - 10.2020

Establishment of the new Service Integration & Delivery Management unit

  • Appointment of a new management team
  • Imbedding new ICT operating model
  • Accountable for Inland Revenue's digital systems operational performance
  • Driving supplier performance though service improvement plans
  • Developed continual improvement sprints
  • Support Inland Revenue's business transformation programme

ICT Manager

Ministry Of Business Innovation & Employment
Wellington, WGN
01.2018 - 09.2019

Member of the ICT management team executing a varied range of initiatives and strategic priorities

  • Business owner leading WorkSafe Decoupling from MBIE transition program
  • Developing recommendation for operationalisation of Electronic Call Location Indicator emergency response system

Acting Deputy Chief Information Officer, six month secondment 2018

  • Leadership of ICT Customer Delivery team of over 130 Customer Delivery Managers, Portfolio Managers, Resource Managers, Project Managers, Business Analyst and Testers delivering change to groups of business comprising more than 5000 people
  • Member of ICT Leadership Team delivering on 7 key strategic priorities
  • Leading the ICT establishment of Kiwi Build, Provisional Development Unit, Ministry of Housing & Urban Development

ICT Manager of Customer Delivery for Market Services, Labour Science & Enterprise, Business Resource & Markets, Provisional Development Unit

  • ICT relationship management supporting major business units
  • Led ICT stream for establishment of Provincial Development Unit

MBIE Values champion

Head of Enterprise Systems

NZ Transport Agency, Technology Group, Wellington NZ
07.2015 - 12.2017

As the Head of Enterprise Systems responsible for driving greater value from our enterprise business applications across the Transport Agency, Sector and wider Public Sector, through orchestrating the best of strategy, design, delivery and support with Information Services, Transport Agency business partners and external service providers.

  • Relationship management with senior business leaders
  • Management of strategic vendor relationships
  • Collaborated with business leaders to deliver on digital strategy through business process management
  • Produced Enterprise Systems roadmaps supporting Agency strategies
  • During a secondment to Program Director I delivered multi award winning enterprise content management program and extended to include New Zealand's Civil Aviation Authority
  • Developed strategic plan to modernize SAP landscape
  • Delivered cloud enterprise identity management
  • Established new Enterprise SAP services vendor panel
  • Provided governance across multiple business projects
  • Oversight of internal SAP support service functions

NZTA Engagement coach

Manager Programmes and Projects

NZ Transport Agency, Access & Use - Design, Wellington NZ
01.2013 - 05.2015
  • Established a new Programme Management Office
  • Planned and delivered effective programme and project governance
  • Actively engaged in work programme control group reporting to senior leadership
  • Led a team of project and practice managers, project coordinators
  • Imbeded known best practices
  • Delivered ~20 successful significant business change projects

ICT Vendor Manager

NZ Transport Agency, Information Services, Wellington NZ
04.2012 - 01.2013
  • Established new Vendor Management Office
  • Produced Vendor Management Office roadmap
  • Led RFP process creating application services vendor panel
  • Achieved greatly reduced procurement time, effort
  • Delivered vendor rationalisation
  • Implemented vendor performance framework

Director of IT - Technical Program Manager

Oshkosh Corporation, WI USA
08.2010 - 10.2011
  • Architected and managed implementation of a new highly scalable ERP infrastructure to support consolidation program of 21 Oshkosh Corp disparate ERP systems
  • Managed all technical and infrastructure teams for global ERP consolidation program
  • Managed vendors, contract negotiations and consultant resources

Director of IT

Oshkosh Corporation - Commercial Division, MN USA
07.2007 - 08.2010
  • Accountable for all IT services and systems for division (4 companies, 31 locations across U.S.)
  • Drove $Millions out of budget during GFC
  • Delivered ERP system upgrade
  • Integrated acquired business into corporate ICT systems

Technology Solutions Manager

Binary Visions, WI USA
01.2004 - 01.2007
  • Accountable for business development and project leadership
  • Delivered IT modernization program for Wisconsin Legislative Technology Service Bureau including a new data center, recoding of ~30 bespoke applications, upgrades of Active Directory, Operating Systems, Exchange Server

General Manager

Exodus Group, WI USA
01.2002 - 01.2004
  • Achievements included leading two major application development projects of commercial software in construction lending and medical industries for clients and their financial backers. Both software systems are industry leaders in their space. One was purchased by Oracle in 2016 for $600M

Consulting Systems Analyst

Rhino Systems, WI USA (same owner as Binary Visions)
01.1997 - 01.2002
  • Clients included banks and Fortune 500 organisations
  • Designed and deployed ERP service desks U.S and Europe
  • Designed and project managed implementation of start-up banks data center, system and network

Education

Master of Science - Business Management

Colorado Technical University
Colorado
08.2011 - Current

Business Administration

Colorado Technical University
Colorado
07.2007 - 04.2010

Technical Certifications

Skills

Franchise ownership

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Timeline

Freight Consultant / Franchise Owner

InXpress Greater Wellington 
10.2020 - Current

Service Leader, Service Integration & Delivery Management

Inland Revenue Department
09.2019 - 10.2020

ICT Manager

Ministry Of Business Innovation & Employment
01.2018 - 09.2019

Head of Enterprise Systems

NZ Transport Agency, Technology Group, Wellington NZ
07.2015 - 12.2017

Manager Programmes and Projects

NZ Transport Agency, Access & Use - Design, Wellington NZ
01.2013 - 05.2015

ICT Vendor Manager

NZ Transport Agency, Information Services, Wellington NZ
04.2012 - 01.2013

Master of Science - Business Management

Colorado Technical University
08.2011 - Current

Director of IT - Technical Program Manager

Oshkosh Corporation, WI USA
08.2010 - 10.2011

Business Administration

Colorado Technical University
07.2007 - 04.2010

Director of IT

Oshkosh Corporation - Commercial Division, MN USA
07.2007 - 08.2010

Technology Solutions Manager

Binary Visions, WI USA
01.2004 - 01.2007

General Manager

Exodus Group, WI USA
01.2002 - 01.2004

Consulting Systems Analyst

Rhino Systems, WI USA (same owner as Binary Visions)
01.1997 - 01.2002

Technical Certifications
Matt BagleySenior Manager