Results-driven professional seeking position as General Manager Position . Focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from broad array of backgrounds and cultures.
Overview
19
19
years of professional experience
1
1
Certification
Work History
General Manager
Lombardi Family Concepts Toulouse Bistro
Dallas, TX
04.2014 - 05.2022
Managed and implemented innovative strategies to improve productivity and sales.
Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Developed and maintained relationships with guests in regard to guests' satisfactions and introduction to future promotions.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Implemented strategies and effectively built customer and employee loyalty.
Drove year-over-year business growth while leading operations, specially during pandemic, and post covid.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Assessed reports to evaluate performance, develop targeted improvements and implement changes.
Enhanced operational efficiency and productivity by managing budgets, costs including food and payroll.
Developed, supervised, coordinated daily FOH/BOH operations, adhering to consistency of food quality and safety standards.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Designed modern employee recognition program which boosted productivity and improved morale.
General Manager
Lombardi Family Concepts Taverna Risotteria
Dallas, TX
08.2012 - 04.2014
Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Developed and maintained relationships with customers and suppliers through account development.
Implemented operational strategies and effectively built customer and employee loyalty.
Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Assessed reports to evaluate performance, develop targeted improvements and implement changes.
Designed modern employee recognition program which boosted productivity and improved morale.
Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.
Organized, and monitored daily operations to initiate corrective actions when needed.
General Manager, Partner & Business Development
Nosh Euro Bistro
Plano, TX
04.2010 - 08.2012
Pre opening General Managing partner, in-charge of all aspects of concept implementation, training, knowledge Development, recruiting FOH/BOH personal.
Menu development and marketing strategies.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Responded efficiently to guests' requests and complaints, taking preventative approach mentality as preemptive measures to tackle the problem.
Control costs and minimized waste by estimating correct consumption, forecast requirement, and maintain accurate inventory.
Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Service Manager
Mignon French Steak House
Plano, TX
07.2006 - 03.2010
Set, enforced and optimized internal policies to maintain responsiveness to demands.
In-charged of daily FOH service operations.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Partnered with vendors and suppliers to effectively manage and budget.
Reviewed shift reports to understand current numbers and trends.
Investigated and resolved staff complaints to nurture a positive working environment
Assisted in recruiting, hiring and training of team members.
Delegated routine daily tasks to employees, streamlining daily progress and efficiency.
Trained and guided team members to maintain high productivity and performance metrics.
General Manager, Maitre D' Hotel
Aurora Bistro, French Cuisines
Dallas, TX
06.2003 - 07.2006
Assessed reports to evaluate performance, develop targeted improvements and implement changes.
Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Developed and maintained relationships with customers and suppliers through account development.
Spoke clearly and persuasively in positive or negative situations and responded well to questions.
Greeted guests, escorted to dining tables and provided menu and information about restaurant to encourage seamless flow of service.
Maintained sanitary and organized work environment by implementing and executing safe food handling, food service and cleaning procedures.
Education
Associate of Applied Science - General Studies
Collin County Community College District
Plano, TX
Associate of Arts - Exchange Student Program
Chukyo University
Nagoya, Japan
Skills
Policy Development and Enforcement
Business Leadership
Performance Monitoring and Evaluation
Records Organization and Management
Administrative Management
Originality and Creativity
Problem Anticipation and Resolution
Performance Improvement
P&L Responsibility
Interviewing and Prescreening
Restaurant Operations Management
Guest Satisfaction
Certification
Licensed
Inspiring sommolier
Extremely knowledgeable about global foods and wines
Languages
Japanese
Professional Working
Persian
Native or Bilingual
Timeline
General Manager
Lombardi Family Concepts Toulouse Bistro
04.2014 - 05.2022
General Manager
Lombardi Family Concepts Taverna Risotteria
08.2012 - 04.2014
General Manager, Partner & Business Development
Nosh Euro Bistro
04.2010 - 08.2012
Service Manager
Mignon French Steak House
07.2006 - 03.2010
General Manager, Maitre D' Hotel
Aurora Bistro, French Cuisines
06.2003 - 07.2006
Associate of Applied Science - General Studies
Collin County Community College District
Associate of Arts - Exchange Student Program
Chukyo University
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