Matthew Brundage
Kirkland
Summary
Experienced Educator and leadership specialist with a demonstrated history of working in the staffing and recruiting industry. Strong entrepreneurship professional skilled in Search Engine Optimization (SEO), Event Planning, Customer Service, Coaching, and Sales.
Knowledgeable Supervisor and corporate Trainer with solid background in leading teams to achieve operational excellence. Successfully managed large-scale projects and streamlined processes to enhance productivity. Demonstrated expertise in conflict resolution and strategic planning.
Overview
27
27
years of professional experience
Work History
Senior Supervisor/Senior Quality Assurance Manager
Intercon Security
Seattle, Washington, United States
04.2025 - Current
- As a Quality Assurance Manager, dedicated to our mass transit client, the core of my responsibility is to ensure the highest standards to facilitate safety for all passengers and transit infrastructure.
- Currently managing a team of 20 supervisors and sixty-two security guards to ensure a superior level of safety on Seattle's public transit system, inclusive of supervising conduct on a daily basis.
- Communicate clear conflict resolution to guards: using de-escalation techniques to mitigate situations in a calm manner.
- Compile productivity, performance, and inspections of onsite facilities to ensure Service Level Agreements are being met
- Ensure the highest standards of conduct and performance are being met: -Review officer activity reports daily
- Led quality assurance initiatives to enhance operational efficiency and product reliability.
- Developed and implemented comprehensive testing protocols for security systems and software.
Security Supervisor
Security Services Northwest
Seattle, Washington, United States
05.2024 - 05.2025
- As a Area supervisor, my responsibilities include supervising field officers across a thirty-mile perimeter, ensuring compliance with post orders.
- Conduct regular inspections to maintain high operational standards.
- Train and mentor staff, enhancing team performance and efficiency.
- Manage branch operations with streamlined administrative processes.
- Streamline field operations through systematic inspections and performance monitoring, ensuring adherence to security protocols and post directives.
- Supervised security personnel to ensure compliance with safety protocols and operational standards.
- Conducted regular training sessions to enhance team performance and knowledge of security procedures.
Area Manager
Night Owl Janitorial
Boise, Idaho, United States
03.2021 - 03.2025
- Managed a team of forty cleaners at multiple onsite client locations.
- Evaluate, coordinate, and assign cleaning tasks to team members based on need and skill level.
- Inspect all work performed to ensure it meets company standards and client expectations, as well as established standards in compliance with local, state, and federal laws.
- Oversaw daily operations across multiple sites, ensuring adherence to quality standards and client expectations.
- Developed and implemented training programs for staff, enhancing team performance and service delivery.
Managing Partner Tree City Transport
Tree City Transport
Boise, Idaho, United States
09.2020 - 08.2021
- Developed operations systems for recruitment, inclusive of hiring, training, scheduling, coaching and employees for appropriate levels of the organization.
- Built fleet from a five-route to a forty-route business in less than 10 months.
- Led strategic planning initiatives to enhance operational efficiency and service delivery.
- Directed budget management and resource allocation to optimize profitability and growth.
Education Specialist
Imagination International
Eugene, Oregon, United States
10.2016 - 10.2019
- Designing engaging curriculum, training and inspiring teachers.
- Collaborate with teachers and administrators to adjust and design coursework, evaluation/testing and classroom organization strategies.
- Evaluated and provided recommendations to improve curriculum planning, individual lessons and teaching methods at several grade levels.
- Coordinated and communicated expectations and progress among students’ parents/guardians, guidance counselors and teachers.
- Developed and implemented educational programs enhancing student engagement and learning outcomes.
- Collaborated with teachers to create curriculum materials aligned with state standards and best practices.
Owner
Elite Fitness and Consulting
Idaho, United States
01.2008 - 01.2015
- Continuous Learning: Demonstrates a desire and drive to acquire necessary knowledge, skills, and competencies to best serve the needs of the Society, its members, and the field of EP. Demonstrates the ability to reflect on, and learn from experiences.
- Organizational Knowledge: Understands the mission and strategic objectives of the Society, the structure, and culture as well as the regulatory, industry, and economic issues affecting the organization.
- Integrity: Earns others’ trust by behaving in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics.
- Relationship Building: Works collaboratively to develop positive working relationships with others to achieve the shared goals of the Society.
- Accountability: Willingness to accept full responsibility in meeting performance expectations. Displays honesty and truthfulness; confronts problems quickly; displays strong commitment to the success of HRS.
- Commitment: Demonstrates dedication to serve the needs of the EP profession and community through the Society. Ensures that actions meet the needs of key stakeholders and aligns activities to meet these needs.
- Problem Solving: The ability to gain support and buy-in from others and motive others to take actions in the best interest of the Society.
- Decision Making: Analyzed problems by evaluating available information and resources: developed effective, viable solutions to drive effectiveness and meet the goals of the committee and Society with limited information and under tight deadlines.
Head of Education and training
Gold's Gym
Boise, Idaho
01.2000 - 01.2009
- Apply coaching strategies for individuals and teams
- Describe the vital importance of nurturing team trust through transparency and “big picture” thinking
- Create action plans to generate empowered, motivated teams
- Empower individuals through education and accountability for individual and team results.
Education
Bachelor of Science - Kinesiology and Exercise Science
University of Oregon
Eugene, OR01-1990
Skills
- Private Security
- Strategic Communications
- Performance Management
- Innovation skills
- Staff oversight
- Training content creation
- Employee supervision
Timeline
Senior Supervisor/Senior Quality Assurance Manager
Intercon Security
04.2025 - Current
Security Supervisor
Security Services Northwest
05.2024 - 05.2025
Area Manager
Night Owl Janitorial
03.2021 - 03.2025
Managing Partner Tree City Transport
Tree City Transport
09.2020 - 08.2021
Education Specialist
Imagination International
10.2016 - 10.2019
Owner
Elite Fitness and Consulting
01.2008 - 01.2015
Head of Education and training
Gold's Gym
01.2000 - 01.2009
Bachelor of Science - Kinesiology and Exercise Science
University of Oregon