Summary
Overview
Work History
Education
Skills
Timeline
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Matt Bruso

Virginia Beach,VA

Summary

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in organization. Experience with three separate startup companies and recently sold a business. Have served multiple thousands of customers with a five star rating and generated multiple millions of dollars in revenue.

Overview

12
12
years of professional experience

Work History

Owner/Startup Founder

Four Seasons Garage Doors
08.2015 - 12.2023
  • Consulted with customers to assess needs and propose optimal solutions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Interacted well with customers to build connections and nurture relationships.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Owner/Founder

M-Power Fitness
03.2012 - 06.2015
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Managed day-to-day business operations.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Interacted well with customers to build connections and nurture relationships.

Education

High School Diploma -

Oakland Community College
Bloomfield Hills, MI

Contractors License /State of Virginia

Exercise Physiology

Certified Personal Trainer / A.C.E.
03.2012

Skills

  • Team Leadership
  • Negotiation and Persuasion
  • Small business operations
  • Customer Retention
  • Customer Service
  • Team Oversight
  • Business marketing
  • Direct Sales
  • Advertising Campaign Development
  • Marketing Strategies
  • Revenue Generation
  • Entrepreneurial personality
  • Business launch
  • New Business Development

Timeline

Owner/Startup Founder

Four Seasons Garage Doors
08.2015 - 12.2023

Owner/Founder

M-Power Fitness
03.2012 - 06.2015

High School Diploma -

Oakland Community College

Contractors License /State of Virginia

Exercise Physiology

Certified Personal Trainer / A.C.E.
Matt Bruso