Matt Cain
Tulare,CA
Summary
Adaptable Lead Sales Associate eagerly anticipating new challenges and opportunities for growth and contributions with dynamic sales team. Driven to go above and beyond to exceed team and corporate sales goals.
Overview
4
4
years of professional experience
Work History
Lead Sales Associate
BevMo! Beverages & More
Visalia, CA
09.2023 - Current
- Greeted customers and provided product information.
- Assisted with the training of new sales associates.
- Organized store displays for maximum visibility of products.
- Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
- Developed strategies to increase sales and promote new products.
- Managed inventory levels by placing orders as needed.
- Monitored stock levels, identified discrepancies, and reported them to management.
Front Desk Supervisor
Quality Inn and Suites
Tulare, CA
03.2022 - Current
- Provided support to guests with check-in and check-out procedures.
- Assisted guests with inquiries and requests.
- Resolved customer complaints promptly and efficiently.
- Maintained up-to-date knowledge of hotel services, features and local attractions and activities.
- Processed payments, cashiering duties and credit card transactions accurately.
- Coordinated room assignments by considering guest preferences and special requests whenever possible.
Team Lead
Planet Fitness
Tulare, CA
12.2019 - 02.2022
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Trained new staff in relevant processes and procedures.
- Ensured compliance with company policies and procedures throughout the team.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
Designated Business Owner
Target
Visalia, CA
08.2020 - 07.2021
- Ensured compliance with all local laws and regulations related to the business operations.
- Conducted regular meetings with employees to review progress towards company goals.
- Resolved conflicts between employees or customers in a timely manner.
- Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
Education
High School Diploma -
El Diamante High School
Visalia, CA06-2018
Skills
- Staff Supervision
- Product Merchandising
- Inventory Control
- Customer Service
- Sales strategy
References
References available upon request.
Timeline
Lead Sales Associate
BevMo! Beverages & More
09.2023 - Current
Front Desk Supervisor
Quality Inn and Suites
03.2022 - Current
Designated Business Owner
Target
08.2020 - 07.2021
Team Lead
Planet Fitness
12.2019 - 02.2022
High School Diploma -
El Diamante High School
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