Dynamic servant and leader with extensive experience in Emergency Medical Services, excelling in emergency management, project management, and interagency coordination. Proven track record in enhancing clinical efficiency and implementing training programs, fostering collaboration, and driving quality assurance initiatives. Skilled in data analysis and project management, committed to improving patient outcomes through innovative solutions, evidence based practices, and teamwork.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Division Chief of Critical Care Analytics
Office of the Medical Director
01.2016 - Current
Collaborated with cross-functional teams to implement process improvements and best practices.
Collaborated on treatment protocols for high acuity and low acuity patients.
Collaborated on Clinical Administrative Policies and Operational Administrative Policies
Drafted Cardiac Arrest Annotations and Developed Clinical Treatment Bundle Goals for OHCA
Analyzed performance metrics to assess effectiveness of medical programs and interventions.
Fostered stakeholder relationships to ensure alignment on departmental goals and objectives.
Led a team of professionals to achieve division goals and maintain high standards of performance.
Collaborated with other departments to develop cross-functional initiatives for organizational success.
Established performance metrics to track progress towards division objectives and drive continuous improvement.
Promoted a culture of excellence by recognizing outstanding achievements and fostering collaboration among team members.
Organized and updated databases, records and other information resources.
Identified opportunities to streamline processes and improve office operations and efficiency.
Quality Assurance Coordinator
EMSA Eastern Division
07.2011 - 01.2016
Coordinated clinical education and quality assurance initiatives to enhance service delivery efficiency.
Implemented patient care protocols to improve treatment outcomes.
Streamlined documentation processes to enhance accuracy and reduce administrative burden.
Facilitated collaboration with external healthcare providers for comprehensive patient care.
Oversaw quality assurance measures to maintain high standards in clinical services delivery.
Recommended processes to maintain integrity of evidence-based content.
Assistant Field Operations Supervisor
EMSA Eastern Division
05.2009 - 01.2016
Supervised daily operations to ensure compliance with safety protocols and regulations.
Coordinated team schedules to optimize resource allocation and enhance workflow efficiency.
Conducted performance evaluations to mentor personnel and foster professional development.
Collaborated with management to establish goals aligned with organizational objectives and service excellence.
Planned and oversaw team operations in the field.
Field Training Officer
EMSA Eastern Division
01.2009 - 01.2016
Evaluated trainee performance, providing constructive feedback to enhance skills and knowledge.
Coordinated on-site training sessions, ensuring alignment with organizational protocols and standards.
Paramedic
EMSA Eastern Division
10.2007 - 01.2016
Administered emergency medical care in high-pressure situations.
Collaborated with multidisciplinary teams to optimize patient outcomes.
Maintained advanced life support protocols during patient transport.
Trained and mentored junior paramedics on best practices and procedures.
Conducted thorough patient assessments to ensure accurate treatment plans.
Executed critical decision-making in emergency scenarios, prioritizing patient needs.
Evaluated and refined emergency response strategies through post-incident reviews.
Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
Education
No Degree - Healthcare Specialist/Paramedic, A.A.S.
Tulsa Community College
Tulsa, OK
No Degree - Lean Six Sigma Green Belt
University of Oklahoma
Norman, OK
10-2018
No Degree - Paramedic
Tulsa Technology Center
Tulsa, OK
05-2007
No Degree - EMT- Intermediate
Rogers State University
Claremore, OK
12-2005
No Degree - EMT- Basic
Tri-County Technology Center
Bartlesville, OK
12-2003
Skills
Emergency management
Interagency coordination
Investigation techniques
Data entry
Task prioritization
Analytical thinking
Records and database management
Project management
Records management
Training programs
Crisis communication
Teamwork and collaboration
Customer service
Microsoft office
Certification
Licensed Paramedic - October 2008 to present
Lean Six Sigma Green Belt - University of Oklahoma Lean Institue
Timeline
Division Chief of Critical Care Analytics
Office of the Medical Director
01.2016 - Current
Quality Assurance Coordinator
EMSA Eastern Division
07.2011 - 01.2016
Assistant Field Operations Supervisor
EMSA Eastern Division
05.2009 - 01.2016
Field Training Officer
EMSA Eastern Division
01.2009 - 01.2016
Paramedic
EMSA Eastern Division
10.2007 - 01.2016
No Degree - Healthcare Specialist/Paramedic, A.A.S.
Tulsa Community College
No Degree - Lean Six Sigma Green Belt
University of Oklahoma
No Degree - Paramedic
Tulsa Technology Center
No Degree - EMT- Intermediate
Rogers State University
No Degree - EMT- Basic
Tri-County Technology Center
Professional Awards
40 under 40 - Citizen's CPR Foundation Award December 2021: Nominated and Recognized for work in improving outcomes from sudden cardiac arrest. Part of the Citizen CPR Foundation’s focus is to recognize and amplify lifesaving work that’s happening in communities around the world and to celebrate the people doing that work. The 40 Under 40 program celebrates 40 exceptional individuals under 40 who are transforming the landscape of sudden cardiac arrest (SCA) survival. By recognizing these innovators, the Citizen CPR Foundation aims to cultivate a vibrant community focused on enhancing training, response and outcomes in SCA.
Outstanding Paramedic of the Academy October 2007- Nominated by Organizational Leadership and fellow academy attendees as the Paramedic of the Academy. Each academy in the EMS system of Metropolitan Tulsa has one individual nominated as the outstanding Paramedic of their academy. This is in reflection of the nominees display of knowledge, practices, teamwork, and communication performances throughout the eight week new hire academy.
Executive Manager - Professional Standards Unit at Office Of The Medical DirectorExecutive Manager - Professional Standards Unit at Office Of The Medical Director
Logistics Coordinator at All Native Group (ANG Contractor), supporting U.S. Department of State, Bureau of Medical Services, Office of the Executive Director, General Services Division (MED/DO/EX/GSO)Logistics Coordinator at All Native Group (ANG Contractor), supporting U.S. Department of State, Bureau of Medical Services, Office of the Executive Director, General Services Division (MED/DO/EX/GSO)
Intelligence Research Specialist at Office of the Director of National IntelligenceIntelligence Research Specialist at Office of the Director of National Intelligence