Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
Work History
District General Manager
Convention Centers, Oak View Group
07.2021 - Current
Oversee the food service operations of the Ocean Center Convention Center and Arena, Columbia Metropolitan Convention Center, Columbia Township Auditorium, Columbus Convention & Trade Center, Columbus Civic Center and Greenville Convention Center
Responsible for $16.8 million dollars in Catering and Concessions revenue
Develop, train and mentor General Managers, Finance Directors and Operations Mangers
Generates financial reports, budgets, projections, forecasting, revenue analysis, capital investments, labor and product costs, wage and salary control; and P&L financial statements for each individual unit
Builds and retains positive relationships in each market with community partners, city council members, county council members and building directors
Responsible for developing strategic plans to exceed profit margins
Coordinates and oversees capital projects, construction projects and contracts with suppliers in each venue
Coordinates, creates and delivers effective responses to RFP’s and RFI’s, and sales proposals and presentations
Responsible for negotiating and finalizing contracts in accordance with company guidelines and in collaboration with the SVP, and division President.
General Manager
Spectra Hospitality
05.2015 - 07.2021
Responsible for the efficient, professional, and profitable food service operation of the Ocean Center Convention Center and Arena
Responsible for $3.8 million dollars in Catering and Concessions revenue
Generates and reviews financial reports, including budgets, projections, forecasting, revenue analysis; disbursements, capital investments, labor and product costs, wage and salary control; and P&L financial statements
Oversees every managerial, full time, and part time position and ensures full compliance with state and federal labor laws, sanitation and food-related ordinances
Hired and developed an effective management team; giving the managers clear direction and feedback on their work; evaluating each manager’s performance and making recommendations for their improvement
Creates yearly sales and marketing plans with the appropriate department heads
Established and maintains personal relationships with building director, suppliers, vendors, and the public that projects the venue in a positive light.
Sales Manager
Ovations Food Services
02.2011 - 05.2015
Develops new accounts and conducts market research by identifying and pursuing outside networking opportunities for the Ocean Center Convention Center and Arena.
Generates, negotiates and closes contracts on social, military, education, religious, fraternal wedding, corporate, competitive arts and local gala events.
Proficient in sales generation, contract negotiation, menu pricing, event scheduling, training and menu development.
Ensures the successful achievement of the convention center’s short and long-term sales goals and objectives and assists sales staff with proposals.
Supervisor
Sodexo
08.2009 - 02.2011
Market, sell and execute catered events at Stetson University
600k in Catering and Conference volume
Manage 8 employees in Catering Operation, delegates tasks and ensures completion of follow up assignments
Service on-campus organizations, Presidential events and Board of Trustee events
Catering menu creation and pricing strategies for Seasonal Limited Time Offers and daily catering operation
Conduct weekly production meetings with culinary staff
Hire, schedule, conduct catering orientation and training
Education
Bachelors of Science - Food and Resource Economics
University of Florida
Gainesville, FL
Skills
Vendor Relations
Customer Needs Assessments
Strategic Analysis
Operational Efficiency
Accomplishments
· 2012 Connect Meetings 40 under 40 Recipient
· Increased catering sales by 35% from fiscal year 2012 to 2013 and exceeded yearly sales goals
· Sales person of the quarter September 2013 – December 2013 and July 2014 – September 2014
· Daytona Leadership Class of XXXIII graduate
Timeline
District General Manager
Convention Centers, Oak View Group
07.2021 - Current
General Manager
Spectra Hospitality
05.2015 - 07.2021
Sales Manager
Ovations Food Services
02.2011 - 05.2015
Supervisor
Sodexo
08.2009 - 02.2011
Bachelors of Science - Food and Resource Economics
University of Florida
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