Matt Fields
Springdale,AR
Summary
Seasoned Division Manager with a thorough approach to managing sanitation operations and a flexible mentality. Adept at promoting business policies, procedures and best practices, as well as driving improvements to customer relationships, team moral and overall performace.
Overview
8
8
years of professional experience
Work History
Division Manager of Operations
Packers Sanitation Services Inc.
Springdale, AR
09.2017 - Current
- Developed and implemented division strategies to maximize productivity and profitability.
- Created and maintained budget for departmental operations, including personnel costs, materials, equipment and supplies.
- Established performance standards for employees to ensure efficient workflow and quality results.
- Ensured compliance with company policies and procedures within the division.
- Monitored division performance against goals, objectives, budgets, plans, programs and initiatives.
- Identified areas of improvement in operational processes or systems to increase efficiency and effectiveness.
- Collaborated with other departments and divisions to coordinate activities related to projects or initiatives across the organization.
- Resolved customer service issues escalated from lower levels of management or staff.
- Assessed potential risks associated with proposed business decisions prior to implementation.
- Facilitated communication between all levels of management throughout the division.
- Coached, developed and motivated team to achieve revenue goals.
- Prepared budgets and approved budget expenditures.
Area Manager of Operations
Packers Sanitation Services Inc.
Springdale, AR
11.2015 - 09.2017
- Developed strategies to improve customer service, reduce costs and increase efficiency of operations.
- Provided leadership and guidance to staff members in order to ensure the efficient operation of all departments.
- Ensured that safety standards were met while maintaining a safe work environment for all employees.
- Analyzed financial data to identify areas of improvement and monitored spending trends across multiple locations.
- Controlled expenses, eliminated waste, reduced overhead costs and developed operating budgets.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Formed and sustained strategic relationships with clients.
Education
High School Diploma -
Rogers High School
Rogers, AR06-2004
Skills
- Performance Improvement
- Operations Management
- Strategic Planning
- Customer Relationship Development
- Profit and Loss Analysis
- Staff Motivation
- Operations Planning
Languages
Spanish
Full Professional
References
References available upon request.
Timeline
Division Manager of Operations
Packers Sanitation Services Inc.
09.2017 - Current
Area Manager of Operations
Packers Sanitation Services Inc.
11.2015 - 09.2017
High School Diploma -
Rogers High School