Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matt Forslund

Prosper,TX

Summary

Professional client management expert with solid track record in fostering client relationships and driving business growth. Adept at strategic planning, conflict resolution, and client retention. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Known for excellent communication, problem-solving, and leadership skills.

Overview

20
20
years of professional experience

Work History

Sr. Client Manager

Optiv
06.2017 - Current
  • Manage a diverse portfolio of 10 high-value clients, ensuring retention and loyalty by helping them plan, build and run successful cybersecurity programs
  • Leverage Optiv sales tools and methodologies for generating pipeline and closing deals (OMS, Structured QBRs, 12 Month Journey, etc.)
  • Drive customer engagement through weekly, monthly and quarterly meetings fostering strong relationships between clients and Optiv
  • Mentor 1 - 2 Client Managers a year by leveraging my industry and company specific experience to help them be successful in their own roles
  • Partner with Optiv services delivery practices to ensure smooth delivery of engagements, and act as primary coordinator for escalations when they do not
  • Act as Team Lead to Regional Director, helping to run team meetings, conduct partner enablement sessions and execute in-market events
  • Responsible for achieving Gross Profit revenue targets through Security Technology product resale and selling Optiv Professional Services capabilities, with specific attainment from last three years outlined below:

2024: SS ($950k, 104%), ST ($1.28m, 82%)

2023: SS ($1m, 78%), ST ($1.68m, 140%)

2022: SS ($1.0m, 100%), ST ($1.1m, 100%)

Enterprise Sales Manager

LockPath
06.2014 - 06.2017
  • Sold market leading governance, risk and compliance cloud platform to Fortune 1000 Accounts in Central Region
  • Advised on information security, risk management and compliance best practices across multiple verticals
  • 130% of Quota ($1.3 million in bookings) for FY ’16 – second highest attainment on sales team
  • 146% of Quota ($1.1 million in bookings) for FY ’15 – second highest attainment on sales team
  • Closed six figure deals with 3M, JLL, Bridgestone & State of Michigan (sample of total logos)
  • Worked closely with national partners such as Optiv, PwC, and Guidepoint on territory planning and sales execution
  • Mentored new reps on value based selling strategies and GRC best practices
  • Conducted majority of initial technical demonstrations of the Keylight Platform to prospects
  • Streamlined internal processes by working closely with operations teams to improve efficiency in handling client requests and inquiries

Senior Account Executive

Secunia
10.2012 - 07.2014
  • Sold vulnerability management and threat intelligence solutions to named verticals up to 20k employees
  • Advised on effective proactive vulnerability and threat management best practices to prospects
  • 171% of Quota ($750k in bookings) for first half of FY ’14 – highest attainment on sales team
  • 120% of Quota ($1.2 million in bookings) for FY ’13 – second highest attainment on sales team
  • Renewed 90% of existing clients (company average of 75%) in territory producing revenue of $500k in FY ‘13
  • Mentored new sales representatives on cold calling skills, negotiations and principals of information security
  • Conducted majority of customer technical demonstrations of Secunia CSI + Microsoft System Center Configuration Manager

SMB Account Executive

VMware
01.2012 - 10.2012
  • Sold endpoint security and compliance management solutions to named accounts up to 1k employees
  • Asked to take leadership role and help with build out of new Shavlik SMB sales division
  • 500k in new business bookings for FY ’12 – second highest on SMB team
  • Mentored new reps on value based selling strategies and vulnerability management best practices
  • Trained and acted as SME on Shavlik solutions to VMware core reps selling virtualization solutions
  • Ran training campaigns with geographically aligned reps at major VMware VARs such as CDW, SHI and Dell

Channel Manager - EMA/APJ

VMware
12.2010 - 01.2012
  • Independently sold and enabled partners in selling market leading vulnerability management solutions
  • 187% of Quota ($5 million in bookings) for FY ’11
  • Guided over 30 international partners through turbulent acquisition of Shavlik by VMware in Spring 2011
  • Provided training on Shavlik’s renewal process to channel partners and achieved bookings goal of $2 million
  • Worked with leadership to design and implement channel sales training and onboarding for new partners
  • Maintained key aspects of channel program including a Salesforce.com partner portal and KPI dashboards

Inside Sales Manager

Shavlik
06.2005 - 12.2010
  • Sold maintenance renewals and upsold new licensing for leading vulnerability patch management solution
  • Top producer of renewal revenue on team from 2005 – 2010 averaging $1.5 million per year
  • Introduced new anti-spyware/anti-malware solution to existing customers to expand Shavlik footprint
  • Top producer of net new revenue from upselling on team from 2005 – 2010 averaging $500k per year
  • Managed Shavlik’s top 3 enterprise agreements with IBM, Citigroup and L-3 achieving 100% renewal rate
  • Trained new Inside Sales Representatives on Shavlik’s renewal process, licensing and sales methodologies

Education

Bachelor of Arts - International Business & Japanese

University of St. Thomas
Saint Paul, MN
05-2005

Skills

  • Relationship building
  • Problem-solving abilities
  • Revenue generation
  • Teamwork and collaboration

Timeline

Sr. Client Manager

Optiv
06.2017 - Current

Enterprise Sales Manager

LockPath
06.2014 - 06.2017

Senior Account Executive

Secunia
10.2012 - 07.2014

SMB Account Executive

VMware
01.2012 - 10.2012

Channel Manager - EMA/APJ

VMware
12.2010 - 01.2012

Inside Sales Manager

Shavlik
06.2005 - 12.2010

Bachelor of Arts - International Business & Japanese

University of St. Thomas
Matt Forslund