Matt Gebo
Rochester,NY
Summary
I’ve grown up in the trades, have never been afraid of hard work or long hours. I’m very motivated and work hard to be the best I can be each and everyday, I’m a volunteer firefighter and one thing that’s taught me is to always be ready for the unexpected and to be able to think and react quickly. I take a lot of pride in my work and do everything to the standard that I would expect in my own house.
Overview
8
8
years of professional experience
Work History
Field Install Trainer
Leaf Home Water Solutions
03.2024 - Current
- Currently manage all the phone calls, emails and services for Rochester and Buffalo branches since being hired
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Promoted a culture of continuous learning by advocating for professional development opportunities.
- Provided coaching and mentoring to employees.
- Established and maintained quality control standards.
Water Softener Installer
Leaf Homes
11.2023 - 03.2024
- Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Completed projects within budget constraints through careful planning and resource management.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
- Ensured high-quality results by consistently following manufacturer specifications during installations.
- Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
Bathroom Remodel
Comfort Windows
02.2021 - 11.2023
- Enhanced customer satisfaction by efficiently assessing their remodeling needs and providing tailored solutions.
- Streamlined project timelines by effectively coordinating with suppliers, contractors, and clients for timely completion.
- Boosted sales revenue through personalized consultations and detailed project proposals.
- Ensured high-quality results by closely monitoring project progress and making necessary adjustments as needed.
- Developed strong client relationships through exceptional communication skills, resulting in repeat business and referrals.
- Improved team productivity by implementing efficient task delegation and time management strategies.
- Maintained a safe work environment by strictly adhering to company safety policies and industry regulations.
- Delivered outstanding results under tight deadlines by adopting creative problem-solving techniques during challenging projects.
- Reduced project delays through proactive risk management measures addressing potential issues before they became critical roadblocks.
Concrete Mason
DCS
05.2016 - 11.2021
- Read work orders and design drawings to determine work requirements and sequence of tasks.
- Operated equipment such as forklifts safely to efficiently complete site work.
- Prepared and placed concrete to create sidewalks, driveways, or patios.
- Applied colored marble or stone chips, and powdered steel over surfaces to produce prescribed finishes.
- Ensured smooth project completion by repairing cracked or damaged concrete surfaces using advanced repair techniques such as epoxy injection or cementitious overlay systems.
- Operated drills, paving breakers, and powered abrasive saws to cut or demolish bricks and concrete.
- Consistently met production goals by efficiently managing workload and prioritizing tasks based on the urgency of project deadlines or client requests.
- Completed physically demanding tasks such as lifting up to Number pounds to move job materials.
- Showcased exceptional attention to detail when aligning forms for poured concrete structures such as footings or columns before reinforcing them with steel rebar mesh.
- Removed excess mortar and finished joints for uniform surface.
- Increased client satisfaction by delivering high-quality workmanship on all assigned projects within established deadlines.
- Inspected concrete structures for complete fills, defects, or damage.
- Installed forms for shaping, insulating, or creating decorative effects in concrete.
- Applied sealants or other protective coatings to waterproof or restore concrete surfaces.
- Prepared surfaces for work by smoothing imperfections on ground or with close structures.
- Exhibited strong problem-solving skills by identifying potential construction challenges and recommending appropriate solutions.
Education
GED -
Hilton High School
Hilton, NY06.2016
Skills
- Management
- Creative Problem-Solving
- New Hire Training
- Critical Thinking
- Quality Assurance
- Strategic Planning
- Pre-installation Site Prep
- Project estimation and bidding
- Worksite preparation
- Safety Procedures
- Equipment Operation
- Worksite Safety and Maintenance
- System repairs
- Time Management
- Customer Service
- Estimating abilities
- Attention to Detail
- Plumbing
- Work Orders
- Troubleshooting
- Residential construction
- Customer Relations
- Troubleshooting and testing
- Positive Attitude
- Professional Appearance
- Flooring
- Power Tool Operation
- Reliability
- Professionalism
- Adaptability
- Self Motivation
- Team building
Timeline
Field Install Trainer
Leaf Home Water Solutions
03.2024 - Current
Water Softener Installer
Leaf Homes
11.2023 - 03.2024
Bathroom Remodel
Comfort Windows
02.2021 - 11.2023
Concrete Mason
DCS
05.2016 - 11.2021
GED -
Hilton High School
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