Matt Gena
Munster,IN
Summary
Professional with proven expertise in customer service and team leadership, honed at Langel's Pizza and CrossFit 219. Excelled in enhancing team efficiency and achieving store goals through decisive decision-making and effective conflict resolution. Skilled in demonstrating a strong blend of relationship-building and time management abilities.
Overview
2
2
years of professional experience
Work History
Floor Worker
Langel's Pizza
06.2022 - 04.2023
- Collaborated with team members to complete daily tasks and achieve store goals.
- Utilized strong attention to detail skills when handling cash transactions at registers-balancing drawer accurately at end of each shift.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Maintained organized backroom storage, allowing for quick location of products needed on the sales floor.
- Trained new workers.
- Participated in regular team meetings, contributing valuable feedback to improve overall store operations.
Strength and Conditioning Intern
CrossFit 219
06.2021 - 06.2022
- Optimized speed development through sprint drills, agility exercises, and acceleration work designed specifically for each sport''s demands.
- Collaborated with coaching staff to develop sport-specific training regimens for optimal results.
- Improved flexibility and mobility among athletes through targeted stretching routines and functional movement exercises.
- Developed personalized warm-up protocols to prepare athletes for optimal performance during competitions.
Education
Bachelor of Science - Marketing
Ball State University
Muncie, IN05-2028
High School Diploma -
Munster High School
Munster, IN06-2024
Skills
- Decision-making
- Time management
- Team leadership
- Customer service
- Relationship building
- Conflict resolution
Timeline
Floor Worker
Langel's Pizza
06.2022 - 04.2023
Strength and Conditioning Intern
CrossFit 219
06.2021 - 06.2022
Bachelor of Science - Marketing
Ball State University
High School Diploma -
Munster High School
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