Matt Gibson

Maximized efficiency by coaching, teaching, and training leaders as well as teammates to become routine based which developed internal talent.

Delivered on overall store contribution buy managing payroll, increasing non-merch sales, and gaining market share through community partnerships.

Led projects aligned with company initiatives by facilitating R3 trainings for the district, Community Engagement strategies and lead development opportunities.

Cultivated a strong culture in the store by being consistent with accountability while at the same time balancing the business needs with the store teams personal needs.

Worked side by side my Co-store manager to drive a winning culture in a high volume store environment.

Assisted with hiring, training and mentoring new staff members regardless of banner.

Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.

Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Developed a winning culture at Golf Galaxy Baybrook by coaching teammates to deliver on the Trusted Advisor Experience.

Wrote schedules, executed Gameplans, and maintained excellent visual store standards.

Took feedback in stride and worked through an IDP process to hone my skills as leader of the business.

Crushed company initiatives such as Custom Iron Pen %, OSAT, and Sales to Budget.

Championed change initiatives, successfully navigating teams through periods of transition during COVID while maintaining back room standards and engagement levels.

Executed the Time process daily during truck deliveries.

Leveraged teammates to help execute routines weekly including SFS/BOPIS, Price Changes, Price and Signage coordination.

Worked with management team to organize and help execute gameplan sets and pad moves by keeping the stock room clean and organized.

Enhanced customer satisfaction by providing personalized service and product recommendations through Club Fittings.

Maintained a clean and organized sales floor to facilitate easy browsing for customers.

Demonstrated expertise in golf equipment and accessories, positioning myself as a trusted resource for customers seeking advice.

Implemented selling techniques, contributing to higher average transaction values and overall revenue growth.