Pronouns
Summary
Education
Skills
Accomplishments
Interests
Work History
Languages
Timeline
Work Availability
OfficeManager
Matt Gross

Matt Gross

Student-athlete/Restaraunt worker/Independent work
Charlotte,NC

Pronouns

  • He
  • Him
  • His

Summary

Professionally prepared to present and generate operational and statistical measures and for the seamlessly changing world. I am usually very precise, and detail-oriented individual with exceptional communication and project management skills. Over the course of my extensive work and college life, I have accumulated a proactive approach to identifying and addressing issues, with focus on maximizing productivity and problem-solving.

Education

Bachelor of Science - Business, English, and Political Science studies

University of North Carolina At Charlotte (UNCC)
Charlotte, NC
08-2025

Business - Humanities, and English

Central Piedmont Community College (CPCC)
05.2019

Associate of Arts - Business And English Studies

SUNY Fredonia
Dunkirk, NY
05.2015

Honors Regents diploma -

Amherst Central High School
06.2013

Skills

  • Communicator
  • Positive mindset
  • Judgment
  • Optimistic approach
  • Strong work ethic
  • Time management

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved both critical theory and chaos theory which led to unprecedented, but professional outlooks correlated to cultural diversity and choice
  • Soccer summer camp counselor from 2016-2019
  • Increased processing efficiency and rate by 15% with strategic process improvements with Google trial

Interests

Playing Sports

Working with media

Reading books and new things

Work History

Restaurant Worker

Cheesecake Factory Inc
07.2020 - Current
  • Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
  • Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Verified proper portion sizes to consistently attain high food quality standards.
  • Trained new kitchen staff on food safety, preparation and cooking techniques.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Managed inventory effectively, reducing food waste costs and ensuring availability of menu items.
  • Streamlined communication between front-of-house and back-of-house teams for smoother operations during busy shifts.
  • Trained new employees on restaurant procedures, promoting a cohesive and efficient team environment.

Restaurant Worker

Bloomin' Brands
02.2017 - 08.2019
  • Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
  • Contributed to overall positive work culture by fostering collaborative relationships with coworkers across all departments.
  • Trained new employees on restaurant procedures, promoting a cohesive and efficient team environment.
  • Monitored food quality and presentation to maintain high standards.
  • Prepared and cooked meals according to recipes and customer specifications.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Stocked condiments, filled specialty machines with drink mixes and prepped fryer items to prepare for peak hours.

Resident Assistant

Fredonia State University
08.2014 - 05.2015
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Responded to room transfers, incident reports, and maintenance requests.
  • Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
  • Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
  • Greeted guests in with friendliness and professionalism.

Team Member/Cashier

SUBWAY®Restaurants
04.2012 - 07.2013
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

Languages

Spanish
Limited Working
Russian
Limited Working
Polish
Professional Working
English
Native or Bilingual

Timeline

Restaurant Worker

Cheesecake Factory Inc
07.2020 - Current

Restaurant Worker

Bloomin' Brands
02.2017 - 08.2019

Resident Assistant

Fredonia State University
08.2014 - 05.2015

Team Member/Cashier

SUBWAY®Restaurants
04.2012 - 07.2013

Honors Regents diploma -

Amherst Central High School

Bachelor of Science - Business, English, and Political Science studies

University of North Carolina At Charlotte (UNCC)

Business - Humanities, and English

Central Piedmont Community College (CPCC)

Associate of Arts - Business And English Studies

SUNY Fredonia

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Matt GrossStudent-athlete/Restaraunt worker/Independent work