Matt Herrmann
West Valley City
Summary
Dynamic Web Engineer with extensive experience at Wells Fargo Bank, ensuring near-100% availability of critical websites. Expert in DNS routing and incident response, I excel in mentoring teams and enhancing operational efficiency. Proven ability to communicate effectively and optimize processes, driving success in high-pressure environments.
Overview
24
24
years of professional experience
Work History
Web Engineer
Wells Fargo Bank
Salt Lake City
06.2015 - 04.2025
- Monitored multiple enterprise-level tools to maintain near-100% availability of critical corporate websites.
- Served as primary on-call engineer, providing rapid troubleshooting and resolution for site-related issues.
- Led DNS routing preparations and implementations for production incidents and scheduled changes.
- Trained and mentored fellow engineers, ensuring consistent performance and role readiness.
- Delivered clear, professional communication in online meetings, troubleshooting calls, and production status updates.
- Partial remote
- Assisted in training junior developers on best practices for coding standards in web development.
2L Oncall engineer
Wells Fargo Bank
Salt Lake City
01.2001 - 05.2015
- Mentored junior engineers, providing guidance on best practices and technical skills.
- Developed project documentation and specifications for engineering processes and systems.
- Participated in team meetings to discuss project progress updates.
- Developed and implemented engineering strategies to improve production efficiency.
- Assisted in troubleshooting issues related to product design or manufacturing processes.
- Communicated with clients and coworkers about analysis results.
- Performed testing to determine functionality or optimization.
Skills
- Website and application availability monitoring
- Linux systems administration
- Troubleshooting
- DNS routing
- Internal DNS management
- Disaster recovery planning
- Incident response
- On-call support
- IT operations
- Enterprise systems management
- Training
- Mentoring
- Cross-functional collaboration
- Verbal communication
- Written communication
- DNS management
- Technical documentation
- Quality assurance
- Agile methodology
- Systems monitoring
- Process optimization
- Client communication
- Team mentorship
- Problem solving
- Analytical thinking
- Web accessibility
- Problem-solving aptitude
- Active listening
- Teamwork and collaboration
- Effective communication
Websites
Timeline
Web Engineer
Wells Fargo Bank
06.2015 - 04.2025
2L Oncall engineer
Wells Fargo Bank
01.2001 - 05.2015
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