MATT HOPKINS

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Operation and preventive maintenance of mechanical and power tools and equipment.
• Trade related experience such as plumbing , electrical , drywall , painting , tile installation , A/C repair and installation.
• Ability to work well with diverse population and maintain positive work relationships.
• Srong oral and written communication skills and customer service skills.
• Detailed oriented with the ability to make independent judgement if necessary.

.Supervised 4 maintenance workers in the provision of property maintenance.

.Supported upkeep of building to maintenance good condition of buildings.

.Coordinated the service and maintence of the grounds and all building units.

.Ensured that all maintenance request on vacant apartments were timely processed.

.Inspected community grounds each morning.

.Conducted quarterly unit inspections.

.Monitored maintenance expenses to ensure that expenses were within allocated budget.

.Maintained inventory of all parts , replacement parts , tools and equipment.

.Ensured that all tools and equipment were in good working condition.

.Maintained records of all maintenance that was performed.

.Supervised contractors working at the site.

• Coordinated preventative maintenance schedules, verifying equipment safety and function.
• Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.

• Coordinated preventative maintenance schedules, verifying equipment safety and function.
• Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
• Supervised a team of workers.
• Maintained all records of maintenance performed in all units and at the site.
• Coordinated , schedule and provided all emergency residential support after hours.
• Utilized systems to retrieve work orders , conduct repairs , document completion of repairs and to submit work orders.